Release Notes V1.0.0

A summary of new or changed features and enhancements included in Application Control V1.0.0

BigFix® Application Control V1.0.0

Features that are introduced in Application Control V1.0.0

BigFix® Application Control is a lightweight, native enforcement system designed for comprehensive management of application execution across enterprise endpoints. The solution addresses the critical need for native, policy-driven application control within BigFix environments, enabling IT administrators to enforce application usage policies with real-time monitoring and exception management capabilities.

What's New in Application Control V1.0.0

This release focuses on providing a robust, stable, and secure foundation for application control.
Centralized Policy and Rule Management
Configure and deploy the solution from the BigFix console. Create powerful Allow Rules (for default-deny policies) or Block Rules (for default-allow policies) to control application execution. Rules can also include time constraints to grant temporary access.
Bulk Ruleset Management
Easily upload a CSV file containing a set of rules to apply a baseline policy across all subscribed computers.
Endpoint Visibility
See the effective control policy (the complete set of rules) for any endpoint directly from the BigFix Console. Approved exceptions can be viewed using BigFix® Web Reports.
Real-time Block Notifications
When a process is blocked, a notification utility instantly appears, informing the user that the application is not permitted to run.
Application Control Policy
The collection of individual rules and CSV rulesets that are applied to an endpoint to restrict or allow application execution.
Seamless Exception Request Work-flow
The notification utility allows users to request a temporary exception. They can provide a business justification and a desired expiration date, which is then sent directly to ServiceNow to create an exception request ticket.

For Security and Performance

Endpoint Policy Encryption Ensures Secure Monitoring and Immutable Rules

The effective policy on the endpoint is encrypted, ensuring that a user, even one with administrative privileges cannot modify the rules.

Lightweight Endpoint Service
A compiled C# watcher service enforces policies in real-time with minimal CPU and memory overhead, ensuring no impact on user productivity.
Log Retention
Endpoint logs are stored for 10 days to provide an audit trail of local activity.
This release contains the following key features:
Table 1. Key Features Application Control Release V1.0.0
Features Description
Compliance Enforcement Block unauthorized applications to meet corporate and regulatory requirements.
Policy Deployment Administrators can add rules to block or allow apps using file paths or registry rules.
Process Monitoring The Process Monitoring service on endpoints polls for policies and enforces them in real-time. When a blocked app is accessed, it is terminated, a notification is shown, and a log entry is created.
Exception Request Handling Allow temporary, audited access to blocked applications with proper approval through your ITSM system.

ServiceNow Integration Workflow

Application Control integrates with ServiceNow to manage the exception Lifecycle:
  1. Setup: A BigFix operator installs the Application Control UpdateSet XML in ServiceNow.
  2. Request: The endpoint utility calls a ServiceNow REST API to create an exception request when a user submits one. Distributed Denial-of-Service (DDoS) protection is active, rate-limiting requests to 60 per hour.
  3. Approval: The exception manager approves or denies the request within ServiceNow.
  4. Fulfillment: Upon approval, ServiceNow calls the BigFix Action API to create and deploy a temporary allow rule to the specific endpoint. The ServiceNow ticket is then updated with a "fulfilled" status.

Additional information about this release

Published Site Versions:
Site Name Site Version
Application Control 1.0.0