Welcome
WebUI User's Guide
Read this guide for an introduction to the WebUI tools, concepts, and terminology.
Get Started with Deployments
Use the Deployment views to monitor and verify completion of BigFix deployments.
Monitoring Deployments: State, Status, and Result
Interpret deployment results correctly by understanding the difference between Device Results, Deployment Status, and Deployment State.
Device Results
Device Results describe the state of a deployment on a particular endpoint. There are many different BigFix Device Result codes. The most common ones seen in the WebUI include:

BigFix Documentation Homepage
BigFix 10 Platform Documentation
Welcome to the BigFix Platform documentation, where you can find information about how to install, maintain, and use BigFix.
Detailed system requirements
The content of this page has moved to the HCL Support site. You will be redirected shortly. If the auto-redirect fails for some reason, use this link: https://support.hcltechsw.com/csm?id=kb_article&sysparm_article=KB0087327.
Platform guides in PDF format
Following is a list of links to the BigFix Platform user guides in PDF format:
Common Criteria Certification
BigFix 10.0.1.41 complies with the requirements of the standard ISO/IEC 15408 (Common Criteria) v. 3.1 for the assurance level: EAL2
Getting Started
Use this section to become familiar with BigFix infrastructure and key concepts necessary to understand how it works.
HTTPS across BigFix applications
This topic describes how the SSL/HTTPS communication works in BigFix applications and links the tasks on how to configure it.
Installation Guide
Learn the system requirements, licensing and installation instructions, and how to configure and maintain BigFix.
Configuration Guide
Learn how to configure BigFix according to your needs.
Console Operator's Guide
Learn how to work with the BigFix Console.
Asset Discovery User's Guide
Learn how BigFix Asset Discovery works.
Web Reports Guide
Learn how the Web Reports feature extends the power of BigFix.
WebUI User's Guide
Read this guide for an introduction to the WebUI tools, concepts, and terminology.
- Welcome
  Welcome to BigFix WebUI. The WebUI delivers a powerful set of functions for BigFix operators. It simplifies BigFix workflows, speeds access to data, and improves flexibility, visibility, and performance.
- Meet the WebUI
  Take a quick tour of the WebUI screens, controls, and workflow.
- Get Started with Devices
  Use the Device screens to view and manage all the devices in your environment as determined by your permission levels. You can find specific devices, access device documents, select devices for deployment, generate and export device reports and do much more.
- Get Started with Patch
  Use the Patch screens to list patches, find specific patches, and view detailed patch information including known issues, vulnerable devices, and deployments.
- Get Started with Patch Policy
  A patch policy is a set of criteria that defines a patch list; that is, a collection of Fixlets that meet the patching criteria of a specific set of endpoints.
- Get started with IVR
  Use the Insights for Vulnerability Remediation (IVR) application to view a list of all the vulnerabilities, remediate vulnerabilities and create customized IVR reports.
- Get Started with Software
  A BigFix software package is the collection of Fixlets used to install software on a device. The package includes the installation files, the Fixlets that install them, and information about the package itself.
- Get Started with Custom Content
  Use the Custom Content pages to view custom content, edit tasks, and view related information, including applicable devices and deployments.
- Get Started with BigFix Query
  Use the BigFix Query feature to retrieve data from endpoints through a dedicated query channel, where the memory available on each Relay minimizes the impact to normal BigFix processing.
- Take Action: The Deploy Sequence
  To deploy means to dispatch content such as applications, modules, updates, and patches to one or more endpoints. For example, by deploying a software, you install the software in the targeted endpoints. BigFix WebUI enables you to configure the content and the target devises to create a deployment and monitor the deployment status. The work flow including all the steps, processes, and activities that are required to create a deployment is collectively called as the Deploy Sequence.
- Get Started with Deployments
  Use the Deployment views to monitor and verify completion of BigFix deployments.
  - The Deployment List
    View the list of all deployments, create customized deployment summary reports to review the detailed information about each deployment.
  - Deployment Documents
    Click a deployment name to see its deployment status, behavior (set at configuration), and targeting information. Drill further into deployment details using the links to associated views.
  - Monitoring Deployments: State, Status, and Result
    Interpret deployment results correctly by understanding the difference between Device Results, Deployment Status, and Deployment State.
    - Device Results
      Device Results describe the state of a deployment on a particular endpoint. There are many different BigFix Device Result codes. The most common ones seen in the WebUI include:
    - Deployment Status
      Deployment Status is formulated using Device Results.
    - Deployment State
      Deployment State describes the eligibility of a deployment to run on endpoints. It is not involved in calculating Deployment Status.
    - Evaluating Deployments With Multiple Actions
      To obtain an accurate picture of the state of a deployment with multiple actions, such as those involving a group or baseline, check the status of its individual components. In other words, if a deployment group’s status is less than 100%, check to see which of its components has not yet completed.
  - Stop Deployment
    Not every deployment completes successfully the first time. Use the Stop Deployment button on any Deployment list or document view to terminate a deployment, if needed.
- Get Started with the Content App
  Use the Content App to work with Fixlets, tasks, and baselines on the BigFix sites. Search, filter, and deploy content using standard WebUI tools.
- Get Started with Extensions Management Application
  BigFix Extension Management application provides you the possibility to extend WebUI features beyond what is delivered in the products that you are currently entitled to. You can address specific use cases that are not currently fulfilled by the product by adding ad-hoc extensions to WebUI.
- Modern Client Management and BigFix Mobile
  This section guides you through BigFix Modern Client Management (MCM) and BigFix Mobile to understand the MCM concepts, terminologies, features, and functionality. You can find detailed instructions for managing the complete lifecycle of your MDM managed endpoints here.
- Extending BigFix management capabilities
  BigFix 10 delivers a few significant new functions for enhancing the visibility and management of devices on your network regardless of whether the devices are physical or virtual.
- Support
  For more information about this product, see the following resources:
WebUI Administration Guide
Read this guide for information about installing and administering the WebUI.
Glossary
This glossary provides terms and definitions for the Modern Client Management for BigFix software and products.

Device Results

Device Results describe the state of a deployment on a particular endpoint. There are many different BigFix Device Result codes. The most common ones seen in the WebUI include:

Fixed or Completed – The deployment succeeded (on this device).
Failed – The deployment failed (on this device).
Pending Restart – Eventual success is implied.
Not Relevant – The action is not relevant to this device.
Running
Evaluating
Pending Download

Software deployments might have an associated log file. This log can be viewed in the Device Results screen. The presence of a viewable log file is denoted by an icon. Note that log files are only available for software deployments.
Image of the Device Results screen highlighting the log icon for software deployments.

Image of the Device Results screen highlighting the log icon for software deployments.

Click the log icon to display the associated log data. The entire log can be downloaded by clicking the log file name.
Image of the software deployment log screen where the log file can be viewed or downloaded.

Image of the software deployment log screen where the log file can be viewed or downloaded.

Note: Log files can only be viewed for software deployments. In addition, to view log files in the BigFix WebUI, the current user must be subscribed to the Software Distribution Site in the traditional BigFix Console, and Analysis 11 of the Software Distribution Site must be activated.