AppScan Log messages
This section includes explanations of AppScan® Log messages. (Help > AppScan Log)
| Number | Message | Explanation | User response |
|---|---|---|---|
| CRWAD3000E | Bad AppScan registry entry <key name> | n/a | n/a |
| CRWAD3002I | Advanced Configuration option set. ID: <ID> = value <value> | n/a | n/a |
| CRWAD3003E | Advanced Configuration option not set due to error. ID: <#> , value <value> | AppScan was unable to apply an Advanced Configuration change made by the user due to incorrect format (ID and value specified). | Locate the Advanced Configuration setting by its ID, and correct the value. |
| CRWAD3010I | AppScan version: <#> (Build number: <#>, Security rules version: <#>) | n/a | n/a |
| CRWAD3100I | New AppScan process started. | n/a | n/a |
| CRWAD3101I | AppScan exited. | n/a | n/a |
| CRWAD3102I | AppScan proxy port is <port number> | n/a | n/a |
| CRWAD3104I | Starting Explore stage on host(s): <host(s)> | n/a | n/a |
| CRWAD3105I | Resuming Explore stage. | n/a | n/a |
| CRWAD3106I | Explore stage stopped by user. | n/a | n/a |
| CRWAD3107I | Explore stage completed. | n/a | n/a |
| CRWAD3108I | Clearing Explore and Test stage data. | n/a | n/a |
| CRWAD3109I | Creating a new scan. | n/a | n/a |
| CRWAD3200I | Starting Test stage on host(s): <host(s)> | n/a | n/a |
| CRWAD3201I | Resuming Test stage. | n/a | n/a |
| CRWAD3202I | Test stage stopped by user. | n/a | n/a |
| CRWAD3203I | Test stage completed. | n/a | n/a |
| CRWAD3204I | Clearing Test stage data. | n/a | n/a |
| CRWAD3205I | Importing Explore data from: <path> | n/a | n/a |
| CRWAD3300W | Import Explore Data failed, from file: <file path> | n/a | n/a |
| CRWAD3409W | No license for host: <host> | n/a | Update your license (Help > License) to include the specified host, or remove the host from your list of additional hosts (Scan Configuration > URL and Servers > Additional Servers and Domains). |
| CRWAD3411I | License successfully checked out. | n/a | n/a |
| CRWAD3500E | An AppScan internal error occurred. A dump file was created in: <file path>. Contact Support. | A critical internal error has occured, which caused AppScan to terminate. The memory dump file may help to determain the cause of the problem. | Contact Supprt and provide the dump file any other relevant information. |
| CRWAD3501E | An AppScan internal error occurred. Attempting to save the scan. | A critical internal error occurred. AppScan attempted to save the scan before closing. If the save was successful, the path of the saved scan will appear later in the log. | n/a |
| CRWAD3502E | Auto-Recover save succeeded. Recovered scan saved at: <file path> | AppScan succeeded in saving a scan after a critical error. The scan is located in the path indicated. | Try to load the saved scan file and continue the scan. |
| CRWAD3503E | Attept to save the scan before terminating failed. | AppScan was unable to save an Auto-Recover scan file before terminating. | Contact Support. |
| CRWAD3600E | Rules file is corrupted. | The security rules file, which defines AppScan tests, is corrupted. | Contact Support. |
| CRWAD3601E | User-Defined rules file is corrupted. | User-Defined rules file is corrupted. | Contact Support. |
| CRWAD3602W | Some security issues in the loaded scan were deleted due to missing rules. | n/a | n/a |
| CRWAD3703E | Cannot connect to server {0} due to: SSL certificate is not valid. | AppScan has been configured by the user to reject connections to servers whose SSL certificate is not valid. The SSL certificate of the application server is not valid, and therefore a connection cannot be made. | If you are not concerned about possible man-in-the-middle or other attacks, you can undo this configuration change. Go to Tools > Options > Advanced tab, locate the entry for HttpsIgnoreCertErrors, and change its Value to False. |
| CRWAD3707I | Server <name> is not responding. | n/a | n/a |
| CRWAD3708I | Server <name> is responding again. | n/a | n/a |
| CRWAD3709I | Proxy <name> is not responding. | n/a | n/a |
| CRWAD3710I | Proxy <name> is responding again. | n/a | n/a |
| CRWAD3800E | Fatal error: scan file <file path> is corrupt. | Unable to load scan file. | Contact Support. |
| CRWAD3801E | AppScan was unable to load the session. The session file may be corrupt or invalid. | The scan file was successfully opened, but AppScan failed to load a session from it. | Contact Support. |
| CRWAD3806I | Saving scan to file: <full path> | n/a | n/a |
| CRWAD3807I | Finished Saving scan to file: <full path> | n/a | n/a |
| CRWAD3808I | Loading scan from file: <full path> | n/a | n/a |
| CRWAD3809I | Finished Loading scan from file: <full path> | n/a | n/a |
| CRWAD3810I | Loading scan with version <original version>, updating to current version <current version> | n/a | n/a |
| CRWAD3811E | Loading scan with version {0}, later than current version {1}! | The loaded scan was created in a version (specified), that is later than the current version (specified). The scan may fail to load. | n/a |
| CRWAD3813E | Failed to save scan <file path> due to insufficient disk space. | Temporary files created when working with an AppScan scan can reach a size up to the size of the scan itself, so all temporary folders must have this capacity. The size of a scan depends on the site being scanned, the template, the configuration, and the issues found. | Refer to: Insufficient disk space |
| CRWAD3814E | Unable to save scan <file path>, since the scan file is a read only file. | n/a | n/a |
| CRWAD3816E | AppScan was unable to load the scan due to insufficient disk space. Please free <#> MB on drive <drive letter> and try again. | Temporary files created when working with an AppScan scan can reach a size up to the size of the scan itself, so all temporary folders must have this capacity. The size of a scan depends on the site being scanned, the template, the configuration, and the issues found. | Refer to: Insufficient disk space |
| CRWAD3817E | Rebuilding SDK result database from engine database. | The SDK result database was not found. AppScan is rebuilding it from the engine database. | n/a |
| CRWAD3818E | Loading scan with DB version {n}, this version is unsupported. | The scan was saved using an unsupported AppScan database version, and cannot be loaded in the current AppScan version. | n/a |
| CRWAD4105E | Critical thread (<thread name>, tid: <thread id>) died unnaturally. | A critical internal error occured. | Contact Support. |
| CRWAD4106E | Non-critical thread (<thread name>, tid: <thread id>) died unnaturally. | A non-critical internal error occured. | Contact Support. |
| CRWAD4300I | Starting AppScan Extended Support mode. | n/a | n/a |
| CRWAD4301I | ppScan Extended Support mode is already <On/Off>. | n/a | n/a |
| CRWAD4302I | AppScan Extended Support mode stopped. | n/a | n/a |
| CRWAD4303I | Failed to pack Extended Support information into file: <full path> | n/a | n/a |
| CRWAD4500E | AppScan stopped due to insufficient disk space. [ Free: <#>M , Required: <#>M] | Temporary files created when working with an AppScan scan can reach a size up to the size of the scan itself, so all temporary folders must have this capacity. The size of a scan depends on the site being scanned, the template, the configuration, and the issues found. | Refer to: Insufficient disk space |
| CRWAD4501E | AppScan stopped because memory usage reached the predefined limit. [ MemUsage: <#>K , MaxMemUsage: <#>K ] | n/a | Try increasing the memory limit (Tools > Advanced Options), or contact Support. |
| CRWAD4502E | AppScan stopped because the system is running low on virtual memory. [ VM: <#>K , AvailableVM: <#>K ] | n/a | Try closing other applications to free memory. |
| CRWAD4503E | Low system memory - AppScan may not continue to run properly. [ MemUsage: <#>K , TotalPhysicalMem: <#>K ] | n/a | Try closing other applications to free memory. |
| CRWAD5002E | Importing XML Configuration failed. Parse error (if available): %s | Failed to send the configuration to the engine. Unable to proceed with scan. | Contact Support. |
| CRWAD5003I | Applying updated scan configuration to engine. | n/a | n/a |
| CRWAD5004E | Parsing XML configuration failed. | Failed to send the configuration to the engine. Unable to proceed with scan. | Contact Support. |
| CRWAD5100E | AppScan Severe Error: %s | n/a | n/a |
| CRWAD5101E | Software exception occured: <message> Call Stack: <stack> | n/a | n/a |