Contact info
- HCL License and Delivery Portal
- https://hclsoftware.flexnetoperations.com/flexnet/operationsportal/logon.do
- HCL Customer Support
- https://hclpnpsupport.hcltech.com/csm
When calling or submitting a problem to Support please have the following information ready:
- The operation you performed, and error message you received
- Background information to help us understand the issue
- Version of AppScan Standard you are using
- Impact of the issue on your organization, schedule, deadlines
- Upload logs, data, and screen captures to the ticket