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Troubleshooting and support
To help you understand, isolate, and resolve problems with your HCL® software, the troubleshooting and support information contains instructions for using the problem-determination resources that are provided with your HCL products.
Messages
These messages explain serviceability codes for: internal product messages, scan log messages, and web Services messages
Web services codes
These topics explain web services codes.
CRWAE2411E

CRWAE2411E

Invalid report pack ID specified

Occurs when the report pack ID specified is malformed; for example, if a non-numeric value is specified.

Note: Report packs can be specified by ID only (not name) when requesting services.

Example of malformed report pack ID: http://server/ASE/services/folderitems/abc/reports

Example of well formed report pack ID: http://server/ASE/services/folderitems/15/reports

Confirm that the report pack ID is formed correctly and that the ID specified belongs to a report pack and not another type of folder item (Job/Dashboard).