Configuring the ServiceNow plugin for IPv6

To enable IPv6 for the ServiceNow integration, update the MID Server configuration to prefer the IPv6 stack.

Before you begin

Ensure that AppScan Enterprise is configured for IPv6. See Configuring AppScan Enterprise for IPv6.

About this task

To ensure that the ServiceNow MID Server communicates correctly with AppScan Enterprise in an IPv6 environment, configure the Java options in the wrapper configuration file.

Procedure

  1. Go to the ServiceNow MID Server installation directory on the agent machine.
  2. In the conf folder, open the wrapper.override.conf file.
  3. Add the following wrapper parameter:
    wrapper.java.additional.N=-Djava.net.preferIPv6Addresses=true
    Note:
    Replace N with the next available integer in the parameter sequence.
  4. Restart the ServiceNow MID Server service.
  5. In the ServiceNow instance, go to the AppScan integration properties page.
  6. Set preferIPv6Address to true.

Results

The ServiceNow plugin is now configured to communicate over IPv6.