Known Issues

The following are the Known Issues in the 12.1.8 version of Unica Discover:

Table 1. Known Issues in 12.1.8
Issue ID Description
HMA-355178 Browser Based Replay issues are seen when grouping or sorting bigger datasets.
HMA-355161 Selective Archive Search does not work on Cloud Native Unica Docker.
HMA-354990 In the Portal Navigation menu, some strings are not localized.
HMA-354816 In Session Archiving Server, for the Archive task feature, the following error appears for Extended log:
Trim Archive: 'errorMsg="File not Found"'
HMA-354699 In Selective Archive Search server, Jobs are not being displayed in the Job queue, even if you have scheduled multiple Jobs.
HMA-354568 In a distributed environment, even after activating the EnableTLS inter-process security, the data flow is not happening.
HMA-353203 Event tester, intermittently, shows all 0s (zeros).
HMA-353189 In iOS SDK, sessionization is not working.
HMA-347705 In Reports Builder, if you select the Report Type as "Card" and export the report, you will see data issues on all formats of exported file type.
HMA-347033 The ReportCard button name is not translated for French and Spanish locales.
HMA-346391 If you take snapshots for an HTML 5 site using a browser snapshot extension, you will see the following issues with metrics under various analytics:
  • Link Analytics

    The message No data available appears for the following metrics:

    • Avg hover time
    • Avg hover to click time
  • Comparison Analytics

    Portal UI is stuck in loading mode for the following metrics:

    • Avg hover time
    • Avg hover to click time

    Filter or Segment field does not work.

  • Form, Link, and Heat Map Analytics

    Filter option does not work.

  • Replay screen
    • All earlier mentioned issues are applicable for the Replay screen.
    • Link Analytics data is not visible for all metrics on the displayed page.
  • Some issues with Attention Map Analytics.
HMA-345521 Within Canister server, the Event Bus configuration option does not appear even if you select the Enable Event Bus checkbox.
HMA-345013 In case of Azure cloud environment, on the Portal, CEP custom fields for config link are not visible.

Workaround:

If the CEP fields are not appearing on the UI, update it manually by performing the following steps:
  1. Stop the DMS service.
  2. Navigate to the processor pod
  3. Open the file CEPCustomFields.cfg.
  4. Modify the contents and save the file.
  5. Start the DMS Service.
HMA-338584 In a multi-server topology, Microsoft Windows-level privacy is not working for HBR pipeline.
HMA-338491 In Manage Events screen, sometimes the confirmation box hides, goes behind the modal, or is inaccessible.
HMA-338480 The recepient is not receiving scheduled emails.
HMA-337740 Data is not moving in Discover ST1 and Discover ST2 pipelines having StatsLogger and PAStatsLogger respectively.
HMA-334084 For the Docker setup, the Rules feature is missing from Manage Server > Replay Server.

Workaround: Select the master checkbox and Save it to make the Rules button visible.
HMA-334368 Data Export and Session Archiving jobs are lost from the Scheduled Tasks tab.

Workaround: Before upgrade, back up the file ScheduleList.bin from the location <Install Path>/DataExtractor/ and post upgrade restore the file to the same location.
HMA-332717 In case of Browser Based Replay, within Replay, when viewing a session, there are parts of the replay which are not in the same order as recorded.
HMA-325998 Multiple issues with NT login, like:
  • Error message is partially displayed.
  • Splash screen is intermittently displayed.
  • NT login user cannot log in to Swagger.
and other issues.
HMA-325839 On the Docker setup, user needs to click Start twice to begin capture on the DNCA web console.
HMA-325721 Uninstallation of Discover, or Session Archiving and Data Export products, has some issues. Please contact Discover Support for more details and support.
HMA-324883 When executing Event data import, using the command line interface, an error message appears, despite all events being uploaded successfully and loaded on the UI. The error message appears for the following events/commands:
  • Importing event definitions for an Event XML

    DCEventManager.exe -importxml <eventdefs.xml>

  • Importing event definitions from an Event TLE

    DCEventManager.exe -importtle <events.tle>
HMA-324329 Some old branding references still exist in Windows logs.
HMA-323783 For non-English locales, all options are not visible under Manage Events.

Workaround: Collapse the left pane to view all the buttons.
HMA-323214 The property Login Page Language (Global) is not working for Scorecard users. If you set the property Login Page Language (Global) to a locale, only the login screen should be translated to the set locale. Currently, after login, all UI screens are translated to the set locale.