Testing Your Configuration

About this task

After you have completed your initial configuration, you can perform the following steps to verify the configuration. A more complete set of tests can be executed after all Discover components have been configured.

Procedure

  1. Test a Unica Discover User Account: After you have configured user and group settings, you should create a sample user for each group and test menu access, its default search template, and replay features.
    1. Check an account that is a basic Portal user.
    2. Try to search for session data.
      • If you cannot complete a search, there may be issues with your authentication configuration. See "Authentication" in the Unica Discover Administration Manual.
  2. Login under ADMIN: You should verify that the ADMIN account is properly configured.
    1. Log in using this account and check to see that all menu items are available.
    2. If you have configured Portal announcements, select Help > Portal Announcements.
    3. If you have configured the Discover administrator, select Help > Contact Discover Administrator.
  3. Run Portal Tests:
    1. From the Portal menu, select Help > About Unica Discover Portal.
    2. In the Portal Performance Tests panel, click the Execute All link.
    3. When the tests are completed, a Success message or a time value should be displayed in the Results column. These messages indicate that the Portal is operational and able to communicate with its required component frameworks and the Discover database.
  4. Review Logs:
    1. In the Portal Management page under the Logs heading, you can bundle the Discover logs together into a .ZIP file for external review. Click the Discover Logs and Configuration Files link. Save the file locally.
    2. Review each of the zipped log files for Error entries.
  5. Verify Discover Servers:
    1. In the Portal menu, select Discover > Manage Portal.
    2. Under Discover Servers, click the Manage Servers link.
    3. Review the list of available servers. For each server, use the buttons in the toolbar to complete the following:
      1. Ping the server.
      2. Review the Windows™ Event Log.
      3. Review the Discover Logs.
    4. You should display inactive servers to verify that none of the listed ones should be active.

Results

When all Discover components are configured, you should complete an end-to-end test.