Overview

UnO AI Pilot is an Intelligent Virtual Assistant designed to improve the HCL Universal Orchestrator customer experience through Natural Language Processing (NLP) interactions, enabling personalized self-service automation with instant, round-the-clock responses. As the product expert, HCL Universal Orchestrator allows users to explore product capabilities, perform routine tasks, and receive troubleshooting support.

UnO AI Pilot is easy to interact, it improves customer interaction, usability and accessibility.

For information about HCL Universal Orchestrator, see HCL Universal Orchestrator documentation.

HCL Universal Orchestrator AI Pilot enables seamless interaction with Universal Orchestrator through natural language, making it easy to execute tasks. UnO AI Pilot helps IT operations save time, relieves Schedulers, handles "how-to" inquiries, and initiates troubleshooting for Universal Orchestrator through easy voice commands or text chats.

Capabilities

Organizations are required to oversee critical business processes while decreasing operational expenses. IT operators must guarantee uninterrupted service 24/7, thereby limiting the necessity for support team assistance. Simultaneously" means occurring at the same time or concurrently. Here are a few examples of how you might use it, application support teams seek to swiftly resolve application issues to uphold business continuity.

UnO AI Pilot simplifies the use of Universal Orchestrator by delivering a conversational user interface that facilitates scheduling activities, accessing the knowledge base, providing recommendations, and executing tasks for end users.

Benefits