Orchestration Monitor scenario

About this task

Company X needs to restock its distribution centers in Europe automatically. The company has automated the restocking process using HCL Universal Orchestrator and it can keep an eye on its operations thanks to UnO's monitoring features. In this scenario, an operator monitors the workflow that restocks the German distribution center, called EU-GERSTOCK. The workflow runs daily and it includes the following tasks:
  • UNITCHECK: it checks the number of units present in the distribution center and the distribution center maximum capacity, calculating the difference.
  • UNITORDER: it orders the number of units calculated by UNITCHECK.
  • UNITCOURIER: it finds the first available courier within a certain cost parameter that is willing to deliver the units to the German distribution center.
  • UNITCONFIRMATION: it saves and archives the delivery note generated by the courier after it collects the units for delivery.

In this scenario, the UNITORDER task does not complete successfully. The operator must take note of the number of units that need to be ordered and manually place an order for them. In addition, the operator must release the predecessor dependency of the UNITORDER task from the UNITCOURIER task to ensure that the UNITCOURIER task can launch automatically.

Procedure

  1. Access the Monitoring menu.
  2. Click on the Saved queries tab and select the EU-GER query.
  3. In the results table select the EU-GERSTOCK workflow and click on the Tasks action.
  4. In the results table you can see the four tasks that constitute the workflow. The UNITORDER task is in ERROR. Manually order the number of units found by the UNITCHECK task.
  5. Select the UNITCOURIER and click on the Dependencies action.
  6. The task UNITORDER is the predecessor to the selected UNITCOURIER task. From the UNITORDER tile, Release the dependency.

Results

The operator managed to restock its distribution center.