Welcome
Installation, Deployment, and Upgrade
Installing HCL Discover involves planning and preparing your environment, installing and configuring prerequisite software, obtaining the HCL Discover installation files, and running the HCL Discover installer.
MaxAI Deployment Guide
Enabling and Disabling MaxAI
You can enable or disable MaxAI features at global-level or at group-level. If it is enabled at global-level, it has to be enabled at user-group-level as well for MaxAI features to be accessible.

Product Overview
Customer Experience is now the number one differentiator in decision making when transacting online. It is crucial that you are able to monitor, understand and manage those online experiences using quantitative data and insights from your actual customer sessions.
Release Notes
Installation, Deployment, and Upgrade
Installing HCL Discover involves planning and preparing your environment, installing and configuring prerequisite software, obtaining the HCL Discover installation files, and running the HCL Discover installer.
- Installation and Deployment Manual
- MaxAI Deployment Guide
  - Overview
    This document provides comprehensive instructions for deploying MaxAI in kubernetes environments.
  - Prerequisites
    Before beginning the MaxAI installation, ensure your environment meets all the following requirements. These components work together to create the foundation for your MaxAI deployment:
  - Deployment Bundle
    The MaxAI deployment bundle contains several interconnected components that work together to provide a complete deployment solution.
  - Pre-deployment Checklist
    Complete these verification steps before beginning the deployment process. This systematic approach helps identify potential issues early and ensures a smooth deployment experience.
  - Deployment
    The deployment process follows a sequence that builds upon previous steps, ensuring each component is appropriately configured before proceeding to the next phase.
  - Integrating MaxAI
  - Enabling and Disabling MaxAI
    You can enable or disable MaxAI features at global-level or at group-level. If it is enabled at global-level, it has to be enabled at user-group-level as well for MaxAI features to be accessible.
  - Uninstallation
    To remove MaxAI from your cluster, follow these steps to ensure complete cleanup:
- Discover Network Capture Application Manual
- HCL Discover Session Archiving Installation Guide
  As you prepare for an installation, you need to gather some items, review hardware and software requirements, and then you can perform the installation.
- Discover Upgrade Manual
Configuration
Configuring HCL Discover involves setting up and managing Discover user authorization and configuring Discover server components and services that process captured data.
Administration
Administering HCL Discover involves configuring and integrating the HCL Discover client framework with your web applications or mobile native applications, installing and administering the databases used by HCL Discover, defining event objects and configuring events, hit attributes, dimensions, and other object attributes used by HCL Discover to monitor mission-critical metrics of your web application's performance.
Cloud-native HCL Discover
Notices

Enabling and Disabling MaxAI

You can enable or disable MaxAI features at global-level or at group-level. If it is enabled at global-level, it has to be enabled at user-group-level as well for MaxAI features to be accessible.

About this task


Group-level Setting	User Group-level Setting	MaxAI accessibility
Enabled	Enabled	MaxAI features are accessible.
Enabled	Disabled	MaxAI features are accessible to user groups that have disabled the setting.
Disabled	Enabled	MaxAI features are not accessible for all user groups.
Disabled	Disabled	MaxAI features are not accessible for all user groups.

EXAMPLE:

Let us consider an example where a Discover setup with MaxAI integrated has three user groups named Admin, Portal, and Public.


Global-level	Admin Group	Portal Group	Public Group	Description
`Enabled`	`Enabled`	`Enabled`	`Enabled`	MaxAI features are accessible to all groups.
`Enabled`	`Enabled`	`Enabled`	`Disabled`	MaxAI features are accessible to Admin group and Portal group, and not accessible to Public group.
`Disabled`	`Enabled`	`Enabled`	`Enabled`	MaxAI features are not accessible for all user groups.
`Disabled`	`Disabled`	`Disabled`	`Disabled`	MaxAI features are not accessible for all user groups.

The following features will be available or not available if MaxAI is enabled or disabled:

Friction Dashboard: A star icon indicator populates in the top right corner of the primary chart within the Overview panel.
Session Search Listing: An interactive star action icon appears adjacent to specific session items to allow users to pull instant deep insights.
Advanced Replay: A dedicated Session Insights button becomes visible inside the advanced session replay workspace viewport.
Event-Based Replay: A Session Insights action button appears when inspecting session replays triggered directly from event rules workflows.

Enabling or Disabling MaxAI at Global-level

To enable or disable MaxAI at global-level, complete the following steps:

Procedure

Navigate to Discover → Manage Portal.
Select General Settings → Miscellaneous.
Select AI features.
Select Enable or Disable.
Click Save.

Enabling or Disabling MaxAI at User Group-level

To enable or disable MaxAI at user group-level, complete the following steps:

Procedure

Navigate to Discover → Manage Portal.
Select User Administration → Groups.
Select the required group and click Edit.
For the Default MaxAI field, select Enable or Disable.
Click Save.