Welcome
Installation, Deployment, and Upgrade
Installing HCL Discover involves planning and preparing your environment, installing and configuring prerequisite software, obtaining the HCL Discover installation files, and running the HCL Discover installer.
Installation and Deployment Manual
Preparing to install the software
Preparing to install HCL Discover involves assessing your current IT resources, determining and cataloging the HCL Discover component-to-server assignments, installing and configuring prerequisite software and preparing the servers and your network environment to accept HCL Discover.
Installing and configuring prerequisite software
Before you install and configure HCL Discover, you must install and configure the prerequisite software.
Installing Discover Database
This procedure is applicable only if Discover was installed without a database or if you need to install an additional database, either Microsoft SQL Server or PostgreSQL. These steps apply only to on premises deployment and must be performed on the Portal Server or Reporting Server.

Product Overview
Customer Experience is now the number one differentiator in decision making when transacting online. It is crucial that you are able to monitor, understand and manage those online experiences using quantitative data and insights from your actual customer sessions.
Release Notes
Installation, Deployment, and Upgrade
Installing HCL Discover involves planning and preparing your environment, installing and configuring prerequisite software, obtaining the HCL Discover installation files, and running the HCL Discover installer.
- Installation and Deployment Manual
  - Planning the installation
    Planning for HCL Discover before introducing its software into your enterprise information system helps ensure that the system you implement meets your needs.
  - Preparing to install the software
    Preparing to install HCL Discover involves assessing your current IT resources, determining and cataloging the HCL Discover component-to-server assignments, installing and configuring prerequisite software and preparing the servers and your network environment to accept HCL Discover.
    - Installing and configuring prerequisite software
      Before you install and configure HCL Discover, you must install and configure the prerequisite software.
      - Installing .NET framework
        In order to run HCL Discover Portal, you must install Microsoft™ .NET framework and ASP.NET
      - Registering IIS
        After you install the latest .Net Framework you must register IIS to ensure that the framework is ready to receive the HCL Discover installation.
      - Setting up Microsoft SQL Server to work with HCL Discover
        After installing SQL Server you need to configure it to work with HCL Discover.
      - Setting up PostgreSQL to work with HCL Discover
      - Installing Discover Database
        This procedure is applicable only if Discover was installed without a database or if you need to install an additional database, either Microsoft SQL Server or PostgreSQL. These steps apply only to on premises deployment and must be performed on the Portal Server or Reporting Server.
      - Prerequisite configurations for Discover Replay Server
        The Discover Replay Server contains a web application component named DOMDiffServer. The Discover Replay Server isntallation deploys DOMDiffServer web application and Apache Tomcat version 10.1.16 (the new Apache Tomcat version is applicable from version 12.1.9 and above).
    - Preparing the installation environment
      You must prepare your environment to accept the HCL Discover installation.
  - Installing HCL Discover
    Installing HCL Discover involves obtaining the installation files for HCL Discover and then running the product installers.
  - ELK Installation
    To access the Kibana Dashboard and the Elastic search, you must install the ELK RPM.
  - Ctree Server License constraints
    The Ctree Server License constraint enforces the processor affinity mask of DB processes to four CPUs or lesser.
  - Adding new events and modifying associated dimensions for UAParser
    Once the Discover Portal is up and running, add new events and modify associated dimensions, related to UAParser, by executing the following steps:
- MaxAI Deployment Guide
- Discover Network Capture Application Manual
- HCL Discover Session Archiving Installation Guide
  As you prepare for an installation, you need to gather some items, review hardware and software requirements, and then you can perform the installation.
- Discover Upgrade Manual
Configuration
Configuring HCL Discover involves setting up and managing Discover user authorization and configuring Discover server components and services that process captured data.
Administration
Administering HCL Discover involves configuring and integrating the HCL Discover client framework with your web applications or mobile native applications, installing and administering the databases used by HCL Discover, defining event objects and configuring events, hit attributes, dimensions, and other object attributes used by HCL Discover to monitor mission-critical metrics of your web application's performance.
Cloud-native HCL Discover
Notices

Installing Discover Database

This procedure is applicable only if Discover was installed without a database or if you need to install an additional database, either Microsoft SQL Server or PostgreSQL. These steps apply only to on premises deployment and must be performed on the Portal Server or Reporting Server.

About this task

If PostgreSQL or Microsoft SQL Server Database is not already installed, perform the following steps to set up a new database for Discover 12.2.2:

Stopping all Discover Services

Procedure

Before starting the installation, ensure that all Discover services are fully stopped.

Adding or Updating Registry Values

Procedure

Navigate to Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Unica Discover\DataStore\ReportServer.

Configure registry keys based on the Database Type:


Registry Keys	Microsoft SQL Server	PostgreSQL
Host	Set to your hostname or IP address	Set to your hostname or IP address
DatabaseType	MSSQL	POSTGRES
Port	1433 (or the SQL Server instance port if different)	5432 (default PostgreSQL port; may vary)
SQL Mode	MSSQL	POSTGRES
PostgresUser		PostgreSQL superuser (usually postgres)
PostgresPassword		Password of the above user

Running the Database Installer

Procedure

Open the command prompt.
Navigate to <Discover Install Directory>\Reporting\DatabaseInstaller.
Execute the following installer command based on your database:
1. For PostgreSQL
```
DiscoverDatabaseInstaller.exe -xPOSTGRESx -xinstallx
```
2. For Microsoft SQL Server
```
DiscoverDatabaseInstaller.exe -xmssqlx -xinstallx
```
  Note:
  
  During installation, Search Server and Data Service must be running.
  
  The installer will attempt to start these services automatically.
  
  If Search Server does not start:
  
  Kill the service executable from Task Manager.
  
  Start it manually.