Why can I not stop the web console processes

Question

Why can't I stop the web console processes?

Answer

The default location of the httpd.pid file that is used by the Discover script to find the web console has changed. This file used to reside in the logfile directory yet was moved to the /usr/local/dncauser/var directory to accomodate other feature work.

If you previously modified the httpd.conf so that it differed from the httpd.conf.default, then your httpd.conf is preserved when the new httpd.conf.default is installed by a later Discover-DNCA package. This preservation means the newer Discover script in a 3100 or later package cannot find the httpd.pid because the web console continues to write it to the old location specified by the httpd.conf.

To resolve this issue, do the following steps:

• Stop all current web console processes by using the following command as root:

  
  killall httpd
  
  

• Review the changes between httpd.conf and the default file from the package, httpd.conf.default. For example, you can view the changes by using the diff command as follows:

  
  cd /usr/local/dncauser/etc
  diff -c httpd.conf.default httpd.conf
  
  

• Isolate the changes that were made locally for the DNCA Application server (for example, basic authentication, disabling the non-SSL port) from the changes that are introduced by the package.
• Save off the existing httpd.conf, overwrite the httpd.conf with the httpd.conf.default, and merge in the isolated changes from step 3.