Welcome
Administration
Administering HCL Discover involves configuring and integrating the HCL Discover client framework with your web applications or mobile native applications, installing and administering the databases used by HCL Discover, defining event objects and configuring events, hit attributes, dimensions, and other object attributes used by HCL Discover to monitor mission-critical metrics of your web application's performance.
HCL Discover Administration Manual
Portal Management
This section contains administration topics for managing the Discover Portal and features available through it.
Managing Discover Servers
In the Discover Servers area, you can review all available Discover servers, which may include HCL Discover Transport Servers, HCL Discover datastores and HCL Discover indexing machines for search, event detection, and session replay.
Managing Your Servers
This section provides information about managing your HCL Discover servers.
Server Toolbar
Depending on the type of server you have selected, a toolbar may appear with some or all of the following commands in it. The toolbar above the table contains buttons for all actions that can be performed on a server.
Windows Event Log
Displays recent entries in the Windows™ Event Log on the selected server. The following settings are available.

Product Overview
Customer Experience is now the number one differentiator in decision making when transacting online. It is crucial that you are able to monitor, understand and manage those online experiences using quantitative data and insights from your actual customer sessions.
Release Notes
Installation, Deployment, and Upgrade
Installing HCL Discover involves planning and preparing your environment, installing and configuring prerequisite software, obtaining the HCL Discover installation files, and running the HCL Discover installer.
Configuration
Configuring HCL Discover involves setting up and managing Discover user authorization and configuring Discover server components and services that process captured data.
Administration
Administering HCL Discover involves configuring and integrating the HCL Discover client framework with your web applications or mobile native applications, installing and administering the databases used by HCL Discover, defining event objects and configuring events, hit attributes, dimensions, and other object attributes used by HCL Discover to monitor mission-critical metrics of your web application's performance.
- HCL Discover Administration Manual
  - Discover Admin Overview
    This section is an overview to the Discover system and its components.
  - Discover System Monitoring
    Discover provides several mechanisms for monitoring the health of the Discover system and Discover user activities. This section provides access to the various tools available in the Discover system for monitoring it and its users.
  - Portal Management
    This section contains administration topics for managing the Discover Portal and features available through it.
    - Managing Discover Servers
      In the Discover Servers area, you can review all available Discover servers, which may include HCL Discover Transport Servers, HCL Discover datastores and HCL Discover indexing machines for search, event detection, and session replay.
      - Managing Your Servers
        This section provides information about managing your HCL Discover servers.
        Best Practices
        The following sections provide recommended practices for how to configure Discover servers through the Portal. Before you begin adding or editing servers, please review these sections.
        Adding a New Server
        When you install the HCL Discover system, all servers required for the Portal are automatically created for you. In most cases, you should not need to define new Discover servers. As needed, however, you may add new Discover servers.
        Editing a Server's Properties
        Data Export Server
        To add a Session Archiving server, you must open the registry editor by using the regedit command, and change the appropriate parameter.
        Server Toolbar
        Depending on the type of server you have selected, a toolbar may appear with some or all of the following commands in it. The toolbar above the table contains buttons for all actions that can be performed on a server.
        Ping Server
        Tests whether the Report Search Server is able to access the server hosting the HCL Discover datastore and indexer as configured in the server definition. The ping returns version information for the database and Report Search Server.
        Collector Dates
        Displays the timestamps and the UTC ticks for recent collection history. This information is helpful to locate problems on the HCL Discover server.
        Collector Statistics
        Shows collection times, number of read records, and length of time reading from the HCL Discover Datastore:
        Collector Index
        Contains information on the most recent indexing operations performed on the server.
        Search Indexes
        Reads the IXLIB.TLL file located on the indexing host machine and displays all indexes included in the file. The file is a master index that keeps track of all the indexes for sessions in the archive.
        Backup Info
        Checks the TBAK.DAT table in the archive and retrieves backup information, including the following:
        Command Line
        The command line provides an alternative to browser-based interaction with Discover servers. The textbox auto-completes commands.
        Registry and services
        You can view the current registry settings and services installed on the selected server. Select one of the following options of the following options from the View drop-down. Then, click Refresh.
        Windows Event Log
        Displays recent entries in the Windows™ Event Log on the selected server. The following settings are available.
        Discover Logs
        Displays a list of the log files generated by Discover on the selected server.
        Long Term Archive
        Identifies the most recent operations to move session data to the long term archive.
        Deactivating a server
        If needed, you can remove a server from use by the Discover system. The server information is not deleted; it is simply removed from usage. If needed, you can reactivate the server to resume operations.
      - Portal Server
        The Portal Server manages the Discover Portal web application, through which Discover users access Discover functionality.
      - Discover Database Search Server
        The HCL Discover Database Search Server provides to the Portal the ability to search the HCL Discover database on the specified server.
      - Replay Server
        The Replay Server is the core of Replay, which allows Discover users to replay captured sessions through their browser.
      - Data Service Server
        The Data Service Server manages data connections between Discover servers and components with the Discover databases. Through the Portal, you can configure the server that hosts the Data Service.
      - Report Search Server
        The Report Search Server is used for distributing searches to various servers throughout the Discover system.
      - Canister Server
        A Canister Server is used for storing captured hits for active and completed sessions.
      - Canister Search Server
        The Canister Search Server manages queries for session data across the Discover environment and other search-related functions.
      - Transport Server
        This section is used for configuring Transport server, enabling the Portal to report status for those servers. The Transport Server configuration consists of the following properties:
      - Data Export Server
        This section is used for configuring HCL Discover Data Export servers.
      - Capture Application Server
        This section is used for configuring HCL Discover Network Capture Application servers for the Portal.
    - User Administration
      This section details user administration for HCL Discover.
    - General Settings
      General Settings govern alert generation, data collection and retention, email delivery, scorecard management, search configuration, and user account management.
    - Portal Announcements
      Portal announcements are messages displayed to all Portal users upon login. These messages can be used to display current system status, scheduled maintenance windows, or other Discover-related issues.
    - Portal Logs
      In the Portal Management page, the Logs section displays the different types of logs created by both the Portal and the Data Service. Each section has its own layout and UI.
    - Backing Up Discover
      Discover provides multiple mechanisms for backing up your Discover system and your captured data.
  - Discover Management System
    The Discover Management System (Manage Services) centralizes configuration management for Discover systems on Windows™-based hosts.
  - Database Administration
    The HCL Discover datastore runs on top of a set of four Microsoft™ SQL Server databases.
  - Report Access Permissions
    Users whose accounts contain the proper permissions may administer Discover reports. Depending on the type of report, permissions to administer individual reports of that type are configured in the report definition.
  - Managing User Agents
    Through Discover, you can monitor the different types of user agents that contact your web application. Through a provided set of data objects, Discover can identify the type of traffic that is requesting resources from your web application and then monitor counts and other information that pertains to the type of user agent. These objects can be used as the source data for developing a useful set of user agent-related reports, enabling you to closely monitor the composition of traffic to your site.
  - Configuring User Agent Detection
    This section describes how to acquire and maintain the configuration files necessary for parsing of fixed and mobile user agents and how to prepare those files for use in the HCL Discover platform.
  - Configuring User Agent Events
    To use the data that is injected into the [ExtendedUserAgent] section by the Discover SessionAgentTLTRef, a Discover administrator must create events that create charts for this data.
  - User Agent Tools
    These external utilities can be used to monitor and update user agent configuration data that is required by Discover.
  - bot Detection
    Most commercial enterprise web applications are subjected to significant traffic from web crawling bots. Short for "robot," a bot is a software agent that navigates websites to extract information about them. Some bots are used by search engines for indexing pages.
  - Discover Reference Information
    Use the links below to access reference information on file formats, common standards, and more in use by the Discover system.
  - Integrating HCL Discover and Unica Journey
    HCL Discover and Unica Journey integration works with CEP configuration. The CEP configuration enables the event to be sent to CEP and the external systems. Unica Discover-Unica Journey integration is supported from version 12.1.0.3 onwards.
  - Integrating HCL Discover and Unica Interact
    HCL Discover and Unica Interact integration works with CEP configuration. The CEP configuration enables the event to be sent to CEP and the external systems. Unica Discover-Unica Interact integration is supported from version 12.1.0.3 onwards.
  - Integrating HCL Discover with Unica Deliver
    From version 12.1.13, you can integrate Unica Deliver with HCL Discover. By integrating Unica Deliver, you can send emails when a Discover event is initiated. You can create templates in Unica Deliver and use the templates for specific events. You can also configure the template and sender ID for each Event.
  - Selective Deletion
    You can delete sessions and session fragments from the HCL Discover system with the Selective Deletion tool.
  - Using the ArchiveConfig utility
    Run the ArchiveConfig utility to configure and execute Selective Archiving.
  - ELK Configurations
    Before configuring ELK on HCL Discover, there are some prerequisites:
  - Securing Interprocess Communication
    Discover 12.1.8 and above supports the use of a new SSL certificate based mechanism for securing all inter-process communication between the Discover servers. This is important in a distributed environment with multiple servers, as the components of Discover communicate with each other over the network, using a variety of ports.
  - Support for Okta
    From version 12.1.12, HCL Discover supports Okta authentication for customers who wish to use Okta instead of Microsoft Windows NT Authentication.
- HCL Discover Data Export for Data Analysis Administration Manual
- Session Archiving Guide
Using
Notices

Windows™ Event Log

Displays recent entries in the Windows™ Event Log on the selected server. The following settings are available.

To apply your changes, click Refresh.

Setting: Value
Type: Displays either Application or System events.
Severity: Filters events by severity.
View: The period over which to display events.