Administering HCL Discover involves configuring and integrating the HCL Discover client framework with your web applications or mobile native applications, installing and administering the databases used by HCL Discover, defining event objects and configuring events, hit attributes, dimensions, and other object attributes used by HCL Discover to monitor mission-critical metrics of your web application's performance.
This section contains preparation information and the required steps to install or upgrade HCL Discover Data Export on an existing HCL Discover system.
It is necessary to perform configurations of your HCL Discover deployment. Depending on your Discover solution deployment, more configuration might be necessary.
Now that the HCL Discover Data Export software was installed and the HCL Discover Data Export server was configured, you can create your first HCL Discover Data Export task.
Customer Experience is now the number one differentiator in decision making when transacting online. It is crucial that you are able to monitor, understand and manage those online experiences using quantitative data and insights from your actual customer sessions.
Installing HCL Discover involves planning and preparing your environment, installing and configuring prerequisite software, obtaining the HCL Discover installation files, and running the HCL Discover installer.
Configuring HCL Discover involves setting up and managing Discover user authorization and configuring Discover server components and services that process captured data.
HCL Discover Data Export provides you with the ability to analyze and report on data captured by Discover within various third-party solutions, including custom reporting tools and databases, warehouses, business intelligence environments, and web analytics products. Additionally, HCL Discover Data Export enables the creation of a persistent store of session data from your web applications.
To install Data Export, complete the following steps.
In order for events and their data to be made available for export through HCL Discover Data Export, the Searchable and Reportable check box must be selected in the event definition in the Event Manager. This setting must be selected for each event that you want to export through HCL Discover Data Export.
Searchable and Reportable
To use the data files options, you must customize a set of provided scripts to create a set of database tables to receive the outputted database files and to insert data into the databases.
Certain prerequisites are required to perform the initial configuration of HCL Discover Data Export.
HCL Discover Data Export requires its own Discover server to manage extraction and data output.
You can review session data by selecting a time period between Extract From and Extract To values to define a time period of session data that you would like to review.
Since the task was specified to run immediately, HCL Discover Data Export begins processing it as soon as possible. You can complete the following steps to verify task status.
HCL Discover Data Export enables flexible export and fluid integration of Discover session data to any external business application to create multi-channel perspectives of your visitors' experience.
For this test, skip the Data Filters tab.
