Customer Experience is now the number one differentiator in decision making when transacting online. It is crucial that you are able to monitor, understand and manage those online experiences using quantitative data and insights from your actual customer sessions.
Installing HCL Discover involves planning and preparing your environment, installing and configuring prerequisite software, obtaining the HCL Discover installation files, and running the HCL Discover installer.
Configuring HCL Discover involves setting up and managing Discover user authorization and configuring Discover server components and services that process captured data.
Administering HCL Discover involves configuring and integrating the HCL Discover client framework with your web applications or mobile native applications, installing and administering the databases used by HCL Discover, defining event objects and configuring events, hit attributes, dimensions, and other object attributes used by HCL Discover to monitor mission-critical metrics of your web application's performance.
In this release, we have implemented HCL Discover using Docker, Kubernetes, and Helm.
The ELK Stack is a collection of three open-source products: Elasticsearch, Logstash, and Kibana.
Before installation or upgrade, please ensure that the systems meet the recommended requirements.
You can monitor the deployments using the Kubernetes Dashboard. The Kubernetes Dashboard is a web-based user interface. You can use the Dashboard to deploy containerized applications to a Kubernetes cluster, troubleshoot your containerized application, and manage the cluster resources.
If you use Amazon Web Services EKS, you cannot use Windows-managed nodes.
If you encounter a problem that you cannot resolve by referring the documentation, your company's designated support contact can log a call with HCL technical support. Use these guidelines to ensure that your problem is resolved efficiently and successfully.