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An incident is opened to the specified URI with the desired short description.
| Property name | Description | Type | Required | Length | Default value | |
| min | max | |||||
| Short Description | The summary of the incident to be opened. | string |
|
1 | ||
| Priority | The priority of the incident to be opened. | string
1 2 3 4 5 |
|
1 | 3 | |
| Description | The description for the incident. | string | 1 | |||
| ServiceNow Url | The ServiceNow Uri to be used. | string | 1 | |||
| ServiceNow User | The ServiceNow user to be used. | string | 1 | |||
| ServiceNow Password | The ServiceNow user password to be used. If specified, the value in ServiceNowUser is considered as an ordinary user name, not a TWS resource. | string | 1 | |||
| ATTR_NAME_TLSCERTS_KEY | ATTR_NAME_TLSCERTS_DESC_KEY | boolean | ||||
| ATTR_NAME_TLSCERTSPATH_KEY | ATTR_NAME_TLSCERTSPATH_DESC_KEY | string | 1 | |||
| ATTR_NAME_TLSFILETYPE_KEY | ATTR_NAME_TLSFILETYPE_DESC_KEY | string | 1 | |||
| ATTR_NAME_TLSFILEPASSWORD_KEY | ATTR_NAME_TLSFILEPASSWORD_DESC_KEY | string | 1 | |||
| Affected CI | The CI affected by the incident. This value is case sensitive. | string | 1 | |||
| Assignment Group | Assignment Group of the incident to be opened. | string | 1 | |||
| State | The state of the incident. | string | 1 | |||
| Close Code | Close Code of the incident. | string | 1 | |||
| Custom parameter 1 | Custom parameter 1 | string | 1 | |||
| Custom parameter 2 | Custom parameter 2 | string | 1 | |||
| Custom parameter 3 | Custom parameter 3 | string | 1 | |||
| Custom parameter 4 | Custom parameter 4 | string | 1 | |||
| Custom parameter 5 | Custom parameter 5 | string | 1 | |||
| Custom parameter 6 | Custom parameter 6 | string | 1 | |||
| Custom parameter 7 | Custom parameter 7 | string | 1 | |||
| Custom parameter 8 | Custom parameter 8 | string | 1 | |||
| Custom parameter 9 | Custom parameter 9 | string | 1 | |||
| Custom parameter 10 | Custom parameter 10 | string | 1 | |||