Retrieving HCL Workload Automation agent traces from the Dynamic Workload Console

Describes how to collect trace files for the HCL Workload Automation agent from the Dynamic Workload Console.

About this task

You can collect trace files for the HCL Workload Automation agent, by performing the following actions:

  1. Log in to the Dynamic Workload Console.
  2. From the Monitoring and Reporting menu, click Monitor Workload.
  3. In the Engine field, select one or more engines.
  4. In the Object Type field, Select Workstation.
  5. in the More Actions menu, select Collect Agent Logs.

A .zip file is created containing all agent traces.

Note:

An error message might be displayed if the size of the .zip file is very large. In this case, try and reduce the size of the log files on the agent workstation.