Marketing Platform documentation and help

HCL® Marketing Platform provides documentation and help for users, administrators, and developers.

Table 1. Get up and running
Task Documentation

View a list of new features, known issues, and workarounds

 HCL Marketing Platform Release Notes®

Learn about the structure of the Marketing Platform database

 HCL Marketing Platform System Tables

Install or upgrade Marketing Platform and deploy the Marketing Platform web application
One of the following guides:
  • HCL Marketing Platform Installation Guide
  • HCL Marketing Platform Upgrade Guide

Implement the HCL Cognos® reports provided with HCL Marketing Software

HCL Marketing Software Reports Installation and Configuration Guide
Table 2. Configure and use Marketing Platform
Task Documentation
  • Adjust configuration and security settings for HCL products
  • Integrate with external systems such as LDAP and web access control
  • Implement single sign-on with diverse applications using SAML 2.0-based federated authentication or single sign-on
  • Run utilities to perform maintenance on HCL products
  • Configure and use audit event tracking
  • Schedule runs of HCL Marketing Software objects
 HCL Marketing Platform Administrator's Guide
Table 3. Get help
Task Instructions
Open online help
  1. To open a context-sensitive help topic, choose Help > Help for this page.
  2. To view complete online help, choose Help > Product documentation and click the HCL Marketing Platform in Knowledge Center link.

You must have web access to view context-sensitive online help. Contact HCL Support for more information about accessing and installing HCL Knowledge Center locally for offline documentation.
Obtain PDFs
Use either of the following methods:
  • Choose Help > Product documentation to access Marketing Platform PDFs and help.
  • Choose Help > All HCL Marketing Software Documentation to access documentation for all products.
IBM Knowledge Center To access the IBM Knowledge Center, choose Help > Support for this product.
Get support Go to http://www.ibm.com/support to access the IBM Support Portal.