Troubleshooting the installation
In the case of Design Server Install, Start, or Stop errors, review the logs files from the following folders:
| Folder type | File / Folder Path | Description |
|---|---|---|
| Main Folder |
install<TimeDateStamp>.log start<TimeDateStamp>.log stop<TimeDateStamp>.log |
Contains information about the issues and steps required for resolving issues |
| Additional Folders | C:\HCL\Link_<version-number>\restapi\tomcat\server\logs | Design Server, Tomcat Application server files |
| c:\HCL\Link_<version-number>\DesignServer\client\daemon\*.log | Design Server, WEB NodeJS Application server files | |
| C:\HCL\Link_<version-number>\restapi\redis\logs | Design Server, Redis server files |