- Introduction to Twilio
The Twilio connector sends SMS to a destination device and fetches the status of the sent SMS.
- Prerequisites
To use the Twilio connector you must first have an account with Twilio.
- Configuration
To use Twilio, a connection must be configured by a Unica Administrator. The connection properties are:
- Test connection
When defining a connection, the Test button can be pressed. This invokes a query operation on Twilio to ensure that the server can be reached and that the connection parameters are valid.
- Configuring a Touchpoint or Process box
When a Twilio connector is configured from a Touchpoint in Journey, or a process box in Campaign, this property is displayed:
- Event tracking
The Sent SMS will be polled based on Retry Interval and Retry Attempts for the status.