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Twilio Connector User Guide
Configuration
To use Twilio, a connection must be configured by a Unica Administrator. The connection properties are:

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- Twilio Connector User Guide
  - Introduction to Twilio
    The Twilio connector sends SMS to a destination device and fetches the status of the sent SMS.
  - Prerequisites
    To use the Twilio connector you must first have an account with Twilio.
  - Configuration
    To use Twilio, a connection must be configured by a Unica Administrator. The connection properties are:
  - Test connection
    When defining a connection, the Test button can be pressed. This invokes a query operation on Twilio to ensure that the server can be reached and that the connection parameters are valid.
  - Configuring a Touchpoint or Process box
    When a Twilio connector is configured from a Touchpoint in Journey, or a process box in Campaign, this property is displayed:
  - Event tracking
    The Sent SMS will be polled based on Retry Interval and Retry Attempts for the status.

Configuration

To use Twilio, a connection must be configured by a Unica Administrator. The connection properties are:

Base URL – The Twilio API base URL for example: https://api.twilio.com/2010-04-01
Account SID – The Twilio account SID.
Auth Token – The authorization token for the account.
From Number – The Twilio phone number from which the message would be sent.
Retry Interval – The interval (in milliseconds) at which the API would be polling for fetching the message status. Default value is 10000, that is, 10 seconds.

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