Home
Installation Guide
Troubleshooting
Troubleshooting: Installation
Most installation issues will include an error message, either printed to your terminal, or written to <command>.log. If you do not see an explanation on the screen, check the log.

Installation Guide
- Introduction to Unica Link
  Unica Link is a component that can be installed separately from the Unica application.
- Unica Link prerequisites
  Ensure that these prerequisites are met before installing Unica Link.
- Microsoft Windows installation
  This section describes how to install the Design Server using the Windows Installer.
- Linux Installation
  You can install Unica Link in two modes:
- Setting up Journey and Campaign for Unica Link
- Logging
  Logs are produced for your use by Design Server, the Runtime REST API, and Kafkalink.
- Modifying the configuration in Docker installation or Native installation
  After you install Unica Link you might want to change the HTTP / HTTPS configuration.
- Troubleshooting
  - Troubleshooting: Installation
    Most installation issues will include an error message, either printed to your terminal, or written to <command>.log. If you do not see an explanation on the screen, check the log.
  - Licensing
    You can check to see if your Runtime REST API is licensing by executing this request through Swagger.
  - Runtime REST API server missing in Design Server
- Known issues
  Summary of known issues in this version of the product.

Troubleshooting: Installation

Most installation issues will include an error message, either printed to your terminal, or written to <command>.log. If you do not see an explanation on the screen, check the log.

For any errors relating to start up of a component, you will likely find more information in the component’s log. Use the logs command to view it.

Error: Design Server Client logs show ENOSPC: System limit for number of file watchers reached.
Solution: Increase the inotify max_user_watches property.; echo fs.inotify.max_user_watches=524288 | sudo tee -a /etc/sysctl.conf; sudo sysctl -p

Rate this topic

5 stars 4 stars 3 stars 2 stars 1 star

Comment on this topic.

By clicking this box, you acknowledge that you are NOT a U.S. Federal Government employee or agency, nor are you submitting information with respect to or on behalf of one. HCL provides software and services to U.S. Federal Government customers through its partners immixGroup, Inc. Contact this team at https://hcltechsw.com/resources/us-government-contact. Do not include any personal data in this Comment box.