Designing the canvas
Design the behavior of a Journey by adding goals, touchpoints, and controls.
About this task
By default, a Journey has a start point and an end point. To design a canvas, complete the following steps:
Procedure
- Configure a Touchpoint. For more information, see Touchpoints.
- Configure a Journey control. For more information, see Journey controls.
- Configure a Journey goal. For more information, see Journey Goals.