Interactive channel Summary tab
Use the Summary tab to view a summary of the settings for the interactive channel.
The Summary tab contains three main sections: the Interactive channel summary, Associated flowcharts, and Associated strategies.
The Associated flowcharts and Associated strategies sections show the flowcharts and strategies that are defined and associated with this interactive channel.
Summary tab and fields
This table lists and describes the sections and fields of the Summary tab:
Field | Description |
---|---|
View the treatment rule inventory | A link that displays the Channel Treatment Rule Inventory report, which is filtered for this interactive channel. |
View deployment history | A link that displays the Channel Deployment History report for this interactive channel. You can also view the interactive channel's deployment history in a different format on its deployment tab. |
Edit summary | Displays the Interactive channel summary dialog box where you can modify most of the information on the interactive channel Summary tab. |
Description |
The description for the interactive channel. The more detailed the description, the better other design environment users understand the purpose of this particular interactive channel. You can change this value by clicking the Edit summary icon and modifying the description in the dialog that is displayed. |
Security policy |
The security policy applicable for this interactive channel. This value is specified when you create the interactive channel. You cannot change the security policy on an existing interactive channel. |
Runtime server groups |
A list of the runtime server groups available for this interactive channel. You can change this value by clicking the Edit summary icon and modifying the runtime server groups in the dialog that is displayed. |
Production runtime server group |
The runtime server group that you chose for your live, customer-facing touchpoint. You can change this value by clicking the Edit summary icon and modifying the production runtime server group in the dialog that is displayed. |
Maximum # times to show any offer during a single visit |
An integer that defines the maximum number of times to show a particular offer during a single visit. The runtime environment uses this number along with treatment rules and the learning engine when you choose offers to display. You can change this value by clicking the Edit summary icon and modifying the value in the dialog that is displayed. |
Learning mode | Whether the interactive channel uses the global learning model, uses the marketer's scores only for offer weighting, or uses the custom learning model that you specified in the New interactive channel or Edit interactive channel dialogs. |
Mapped profile table |
Displays the Unica Interact name and actual name for the profile table for each audience level that is defined in Unica Campaign. If no profile tables are defined, this table is empty. The name of the table is a link to the Map tables for audience level wizard, where you can map profile and dimension tables for the interactive channel. The number of profile tables that you mapped is listed as the number of supported audience levels. You might have more audience levels that are defined in Unica Campaign than you require for your touchpoint. You do not have to define profile tables for all audiences, only the audiences you use with your interaction on your touchpoint. |
Associated flowcharts |
A listing of all flowcharts that are associated with this interactive channel. Each flowchart that is listed here is a link that opens the flowchart where you can view or edit it as needed. |
Associated strategies |
A listing of all strategies that are associated with this interactive channel. Each strategy that is listed here is a link that opens the interactive strategy where you
can view and edit the treatment rules.
Note: Starting from version 12.0, Interact
introduced new user interface to work with strategies associated with an interactive
channel through "Strategy" tab (see the Strategies and treatment rules section). As a backward
compatibility, old Strategy UI can still be accessed through Campaign Summary page. Due to
underline data model changes, a strategy created through old UI cannot be displayed in new
UI, vice versa. But, both strategies created through old or new UI are displayed here on
Summary tab. Clicking a strategy link allows you to navigate to either old or new Strategy
UI based on how it is created. If a strategy is upgraded to smart strategy through upgrade
tool provided with version 12.0 installation, it appears in both old and new Strategy UI.
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