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HCL Interact User's Guide
HCL® Interact is an interactive engine that targets personalized offers to visitors of inbound marketing channels. You can configure Interact to be behavioral, strictly event-based, situational, strategic, and so on. Interact is a module within the HCL® Marketing Software suite of tools.
Interact reporting
Interact is integrated with HCL® Marketing Software reporting to deliver comprehensive Cognos® reports in Interact.
Viewing Interact reports
Interact integration with reports can be used to run Cognos® reports from within Campaign. Some reports contain links to other reports to provide more information.
Viewing Interact reports from Campaign analytics
You can go to Analytics > Campaign analytics to view several Interact reports.

Viewing Interact reports from Campaign analytics

You can go to Analytics > Campaign analytics to view several Interact reports.

About this task

The following reports are available from Campaign analytics:

Channel Deployment History
Channel Learning Model Performance Over Time
Event pattern
Interactive Cell Lift Analysis
Interactive Cell Performance by Offer
Interactive Cell Performance Over Time
Interactive Offer Learning Details
Interactive Offer Performance by Cell
Interactive Offer Performance Over Time

Procedure

Select a Report type from Campaign analytics.

If no additional configuration is needed, the report is displayed.
If there are configuration options after the report is displayed, select filters for the report, then click Refresh.
For example, select the cell to view for the Interactive Cell Performance by Offer report.
If you are required to enter configuration options before the report is generated, as might be the case with the Channel Learning Model Performance Over Time report, select the required report filters and options, then click the Next or Finish buttons at the bottom of the report.

Results

The selected report is displayed.