Connections to message services
To access message services provided by Unica, you must configure a connection between the local HCL Unica installation and HCL Unica hosted services.
Marketers access Deliver features through
the Campaign interface. Working
with Deliver requires that you
establish a secure, automatic Internet connection that Campaign can use to upload message
recipient lists to HCL Unica hosted
services. Deliver components
installed with Campaign also use
this connection to download contact and response data to the Deliver system tables in the Campaign schema.
Note: Each instance of
Campaign requires a unique
connection to HCL Unica. If the
Campaign installation
includes multiple partitions, each partition requires a separate hosted account. The
accounts can share the IP connection to HCL Unica.
All communication between HCL Unica and HCL Unica hosted services is done over SSL. Each communication from HCL Unica hosted services is a response to a request from the local environment. HCL Unica hosted services never attempts to initiate a connection with your corporate network. All communication with HCL Unica hosted services originates from behind your corporate firewall.