Installation order for HCL Marketing Software products

When you install or upgrade multiple HCL® Marketing Software products, you must install or upgrade them in a specific order.

The following table provides information about the order that you must follow when you install or upgrade multiple HCL Marketing Software products:
Table 1. Installation or upgrade order for HCL Marketing Software products

Installation or upgrade order for HCL Marketing Software products
Product Installation or upgrade order

Campaign (with or without eMessage)
  1. Marketing Platform
  2. Campaign
Note: eMessage is installed automatically when you install Campaign. However, eMessage is not configured or enabled during the Campaign installation process.
Interact
  1. Marketing Platform
  2. Campaign
  3. Interact Design Time environment
  4. Interact Run Time environment
  5. Interact Extreme Scale Server
If you want to install or upgrade the Interact design time environment only, then install or upgrade the Interact design time environment in the following order:
  1. Marketing Platform
  2. Campaign
  3. Interact Design Time environment
If you want to install or upgrade the Interact runtime environment only, then install or upgrade the Interact runtime environment in the following order:
  1. Marketing Platform
  2. Interact Run Time environment
If you want to install the Interact Extreme Scale Server only, then install the Interact Extreme Scale Server in the following order:
  1. Marketing Platform
  2. Interact Run Time environment
  3. Interact Extreme Scale Server
Marketing Operations
  1. Marketing Platform
  2. Marketing Operations
Note: If you are integrating Marketing Operations with Campaign, you must also install Campaign. The order of installation for those two products does not matter.
Distributed Marketing
  1. Marketing Platform
  2. Campaign
  3. Distributed Marketing
Contact Optimization
  1. Marketing Platform
  2. Campaign
  3. Contact Optimization
Opportunity Detect
  1. Marketing Platform
  2. Opportunity Detect
If Opportunity Detect is integrated with Interact, install the products in the following order:
  1. Marketing Platform
  2. Campaign
  3. Interact
  4. Opportunity Detect
IBM SPSS® Modeler Advantage Enterprise Marketing Management Edition
  1. IBM SPSS Modeler Advantage Enterprise Marketing Management Edition