Customer Consent Overview

The Customer Consent tab provides a detailed report of the customer consent for the available communication channels.

A customer consent can be either of the following options:
  • Opt-in for marketing or promotional communications for a specific communication channel.
  • Opt-out of marketing or promotional communications for a specific communication channel.
You can use the Customer Consent tab to:
  • View a graphical representation opt-ins and opt-outs for all delivery channels for a specific date range.
  • View a detailed report of opt-ins and opt-outs for Email.
  • View a detailed report of opt-ins and opt-outs for SMS.
  • View a detailed report of opt-ins and opt-outs for Push Notifications.
  • View a detailed report of opt-ins and opt-outs for WhatsApp.