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Installation Guides
Installation Guide
An installation of HCL Unica products is complete when you install, configure, and deploy the HCL Unica products . The Installation Guide provides detailed information about installing, configuring, and deploying the products.
Deploying the Unica Campaign web application
You can deploy the Unica Campaign web application by using an EAR file or you can deploy the individual WAR files.
Starting the Unica Campaign server
Make sure that Unica Platform and Unica Campaign web applications are deployed and running when you start the Unica Campaign server.
Starting the Unica Campaign listener directly
Start the Unica Campaign listener by running the cmpServer.bat file for Windows��, or the rc.unica_ac command for UNIX��.

Installation Guides
- Installation Guide
  An installation of HCL Unica products is complete when you install, configure, and deploy the HCL Unica products . The Installation Guide provides detailed information about installing, configuring, and deploying the products.
  - Installation overview
    An installation of HCL Unica products is complete when you install, configure, and deploy the HCL Unica products . The Installation Guide provides detailed information about installing, configuring, and deploying the products.
  - Planning the Unica Campaign Installation
    When you plan your Unica Campaign and Unica Optimize installation, you must ensure that you have set up your system correctly, and that you have configured your environment to deal with any failures.
  - Preparing data sources for Unica Campaign
    The Unica Campaign runtime environment uses data sources to store user and interaction data.
  - Installing Unica Campaign and Unica Optimize
    You must run the Unica installer to start the installation of Unica Campaign and Unica Optimize. The Unica installer starts the product installer during the installation process. Make sure that the Unica installer and the product installer are saved at the same location.
  - Configuring Unica Campaign and Unica Optimize before deployment
    Before you deploy, create and populate the Unica Campaign , Unica Optimize, and Unica Deliver system tables and register Unica Campaign, Unica Optimize, and Unica Deliver manually.
  - Deploying the Unica Campaign web application
    You can deploy the Unica Campaign web application by using an EAR file or you can deploy the individual WAR files.
    - Configuration of JVM parameters for Unica products
      You must configure the following JVM parameters in the Unica porducts.
    - Optional: Setting the web application session timeout
      Session timeout determines how long an inactive HTTP session can remain open before the session expires. If required, you can set the web application session timeout for Unica Campaign by using the WebSphere�� console or the WebLogic console to adjust the value of session timeout in seconds or minutes.
    - Deploying Campaign on WebSphere Application Server
      You can deploy the product runtime environment on supported versions of WebSphere�� Application Server (WAS) from a WAR file or EAR file. The design time environment is deployed automatically with the product EAR or WAR file.
    - Deploying Campaign on WebLogic
      You can deploy Unica products on WebLogic. If a console is not accessible or does not exist, you can emulate a console using VNC or Exceed kind of applications. Contact your technical administrator to enable GUI mode display on Linux environments.
    - Deploying Campaign on JBoss Application Server
      You can deploy Unica products on Jboss application server.
    - Deploying Campaign on Tomcat Application Server
      You can deploy Unica products on Tomcat application server.
    - Starting the Unica Campaign server
      Make sure that Unica Platform and Unica Campaign web applications are deployed and running when you start the Unica Campaign server.
      - Starting the Unica Campaign listener directly
        Start the Unica Campaign listener by running the cmpServer.bat file for Windows��, or the rc.unica_ac command for UNIX��.
      - Installing the Unica Campaign listener as a Windows service
        You can install the Unica Campaign listener as a Windows�� service so that it starts automatically whenever you start Windows.
  - Configuring Unica Campaign and Unica Optimize after deployment
    After you deploy Unica Campaign, you must verify that the Unica Campaign listener is running, set up the Unica Campaign system user, set Unica Campaign configuration properties, and verify the Unica Campaign installation.
  - Configuring multiple partitions for Unica Campaign
    In the Unica family of products, partitions provide a way to secure the data that is associated with different groups of users. When you configure Unica Campaign or a related Unica application to operate with multiple partitions, users can see each partition as a separate instance of the application. There is no indication that other partitions exist on the same computer.
  - Configuring multiple partitions for Unica Optimize
    In the Unica family of products, partitions provide a way to secure the data that is associated with different groups of users. When you configure Unica Campaign or a related Unica application to operate with multiple partitions, users can see each partition as a separate instance of the application. There is no indication that other partitions exist on the same computer.
  - Configuring multiple partitions in Deliver
    Configure multiple partitions in Unica Deliver to isolate and secure data for different groups of Unica Deliver users. As each partition has its own set of configuration properties, you can customize Unica Deliver for each group of users.
  - Unica Platform utilities
    This section provides an overview of the Unica Platform utilities, including some details that apply to all the utilities and which are not included in the individual utility descriptions.
  - Uninstalling Unica Campaign and Unica Optimize
    Run the Unica Campaign and Unica Optimize uninstaller to uninstall Unica Campaign and Unica Optimize. When you run the uninstaller, the files that were created during the installation process are removed. For example, files such as configuration files, installer registry information, and user data are removed from the computer.
  - Unica Campaign web application clustering
    You can configure the Unica Campaign web application (J2EE application) in a cluster by completing additional tasks during the Unica Campaign installation.
  - Installing a clustered listener environment
    Follow these instructions if you want to install a clustered listener configuration. A listener cluster is a set of two or more listeners that act as a unit to provide load balancing and high availability. Unica Campaign listener clusters are Active-Active; meaning each node serves requests using the load-balanced approach. Each Unica Campaign listener provides an interface between front-end clients (such as the Unica Campaign web application) and back-end analytical server processes.

Starting the Unica Campaign listener manually

Start the Unica Campaign listener by running the cmpServer.bat file for Windows��, or the rc.unica_ac command for UNIX��.

About this task

Follow the instructions appropriate for your operating system.

Windows��

Start the Unica Campaign listener by running the cmpServer.bat file in the bin directory under your Unica Campaign installation. When the unica_aclsnr.exe process appears on the Windows�� Task Manager Processes tab, the server has started successfully.

UNIX��

Start the Unica Campaign listener by executing the rc.unica_ac program with a start argument. You must run this command as root. For example:

./rc.unica_ac start

To determine whether the unica_aclsnr process has started successfully, enter this command:

ps -ef | grep unica_aclsnr

To determine the process ID for the server you started, view the unica_aclsnr.pid file located in the conf directory under your Unica Campaign installation.

Note: Since Unica Campaign supports listener clustering, a loop is added in the rc.unica_ac which automatically restarts the listener if in case the listener goes down or crashes. Also, process rc.unica_ac still remains after starting listener and the parent process may change. For example, if you are upgrading from Release 8.6.0.4 to Release 9.1.1, the parent process of unica_aclsnr can be changed to rc.unica_ac instead of init, which was the former parent process and the process rc.unica_ac still remains after starting the listener.

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