Uninstalling IBM SPSS MA EMM

Run the IBM SPSS MA EMM uninstaller to uninstall IBM SPSS MA EMM. When you run the IBM SPSS MA EMM uninstaller, the files that were created during the installation process are removed. For example, files such as configuration files, installer registry information, and user data are removed from the computer.

About this task

When you install IBM® Marketing Software products, an uninstaller is included in the Uninstall_Product directory, where Product is the name of your IBM product. On Windows, an entry is also added to the Add or Remove Programs list in the Control Panel.

If you manually remove the files in your installation directory instead of running the uninstaller, the result might be an incomplete installation if you later reinstall an IBM product in the same location. After uninstalling a product, its database is not removed. The uninstaller only removes default files that are created during installation. Any file that is created or generated after installation is not removed.

Note: On UNIX, the same user account that installed IBM SPSS MA EMM must run the uninstaller.

Procedure

If you have deployed the IBM SPSS MA EMM web application, undeploy the web application from WebSphere® or WebLogic.
Stop the IBM SPSS MA EMM listener.
Shut down WebSphere or WebLogic.
Stop the processes that are related to IBM SPSS MA EMM.
If the ddl directory exists in the product installation directory, run the scripts that are provided in the ddl directory to drop tables from the system table database.
Complete one of the following steps to uninstall IBM SPSS MA EMM:
- Click the IBM SPSS MA EMM uninstaller that exists in the Uninstall_Product directory. The uninstaller runs in the mode in which you installed IBM SPSS MA EMM.
- In a command-line window, navigate to the directory where the uninstaller exists, and run the following command to uninstall IBM SPSS MA EMM by using the console mode:
  Uninstall_Product -i console
- In a command-line window, navigate to the directory where the uninstaller exists, and run the following command to uninstall IBM SPSS MA EMM by using the silent mode:
  Uninstall_Product -i silent
  
  When you uninstall IBM SPSS MA EMM by using the silent mode, the uninstallation process does not present any dialogs for user interaction.
Note: If you do not specify an option for uninstalling IBM SPSS MA EMM, the IBM SPSS MA EMM uninstaller runs in the mode in which IBM SPSS MA EMM is installed.