The User Credential Manager component helps you map your Clara credentials with Workload Automation credentials. Each Clara user can only manage his own Workload Automation credentials.
As you start chatting with Clara, you have the option to manage credentials for your product environments. Valid credentials are needed to invoke the REST APIs of the target product environment, thus enabling Clara to run actions on your behalf.
To manage user credentials, run the following steps:
Open Clara Web Interface.
Click the menu icon in the upper right corner and select Manage Credentials.
As an alternative, type one of the following messages:
credential manager
add user credentials
change creds
Clara provides the link to the User Credential Manager.
Moreover, when you ask Clara to run actions on your target environment but your credentials are not set, or not valid, Clara alerts you and provides the link to open the User Credential Manager interface.
In any case, click the link:
The User Credential Manager interface opens:
Click Add new user to add a valid user for each of your different product environments. For details, see Adding a user.
Once you have added users for all your environments, the User Credential Manager main page will look like the following:
If the status of some user credentials is Unknown, click Check all users to validate user credentials and update their status.
In the User Credential Manager main page, you can find the following information:
The users you have defined to enable Clara managing your product environments.
For each product environment, the status of your user credentials. It can be one of the following:
Unknown - Clara has not tried to log in to your product environment yet, or she tried but was not able to connect
Valid - Clara logged in to your product environment successfully
Invalid - Clara was not able to log in to you product environment
The number of days since the last update of the user credentials for your product environment.
From the User Credential Manager main page, you can run the following actions:
Add or modify users for each product environment.
Check if user credentials are valid.
Delete user credentials.
You can add a user for the product environment that you want to manage with Clara. You can only have one user for each product environment.
To add a new user, run the following steps:
From the User Credential Manager main page, click the button Add new user
The Add User panel opens:
Select Product and Environment.
Provide Username and Password for the environment.
Click Test to check user credentials.
Provide your e-mail address to receive notification e-mails from Clara.
If user credentials are Valid, click Save.
If it is not possible to check user credentials because, for example, the connection with the target environment is down, you can save the new user with Unknown status for credentials and verify them later on.
You can save the user even if credentials are Invalid, and modify them later on.
Besides checking all user credentials at one time by clicking the Check all users button, you can check credentials for a single user. Run the following steps:
From the User Credential Manager main page, select the check credentials action for the user whose credentials you want to verify:
Verify if the status of your user credentials changes.
If you need to modify your user credentials, select the edit user action.
To edit a user, run the following steps:
From the User Credential Manager main page, select the edit user action for the user you want to modify:
The Edit User panel opens:
Modify Username, Password, or e-mail information.
Click Test to check the user credentials.
If the user credentials are Valid, click Save.
You can save the user even if credentials are Invalid or their status is Unknown, and modify them or check their status later on.
To delete a user, run the following steps:
From the User Credential Manager main page, click the delete user action for the user you want to remove.
In the confirmation panel, click the Delete button to permanently remove the user from the system.
