About Clara documentation

Welcome to the HCL Clara documentation, where you can find information about how to install, configure, and use HCL Clara.

 

Clara is an Intelligent Virtual Assistant that improves Workload Automation and Workload Automation for Z customer experience with natural language processing (NLP) interactions, enabling customized self-service automation with immediate 24x7 response  as L1 and L2 assistant. Clara is the product expert that users can consult to learn the product capabilities. Clara goes beyond FAQs by executing routine tasks which increase end users satisfaction as the can get simple things done through contextual conversations.

 

For information about Workload Automation and Workload Automation for Z, see HCL Workload Automation Documentation (or  IBM Workload Automation Documentation if you are using the IBM branded product).

 

Use the Table of Contents to navigate Clara documentation and find information about how to install, configure, and use the product.

 

Product Overview

 

What's New

 

Documentation in PDF format

 

Product Videos

 

HCL Customer Support