The default root certificate on the Sametime®
Video Manager expires in one year. Calls that are placed after the certificate expires will fail and
users will see the following message: Dial Failure : AVKCS2200E: Failure Response
503.
About this task
The Video Manager certificate is imported to the Sametime System Console for SSL communications between the Sametime Conference Manager and the Sametime Video Manager, and between the System Console and the
Video Manager.The expired certificate is renewed automatically by WebSphere® Application Server; importing the renewed certificate to the
Sametime System Console resolves the issue. But the
renewed certificate also expires in one year.
To avoid the need for annual renewal, complete
this procedure to create a certificate that expires in 15 years.
Procedure
- On the Sametime Video
Manager, log in to the WebSphere Integrated
Solutions Console as the WebSphere administrator.
- Click .
- Click Import.
- On the "Import" page, complete these fields:
- Key store: NodeDefaultKeyStore
- Key store password: WebAS (this is the
default password)
- Certificate alias to import: default
- Imported certificate alias: default
- Click OK.
- In the navigation tree, click .
- Select the certificate with the "appserver" alias, and
click Replace.
- On the "Replace" page, complete the following details:
- Replace With: default
- Select both the Delete options.
- Click OK.
- Restart the Video Manager.
-
Exchange the new certificate with each of the other Video Manager servers, as explained in
Exchanging certificates between nodes in a Video Manager cluster.
-
Restart the Sametime Conference Manager.