Troubleshooting network issues on the Sametime Community Server
The topics in this section describe how to diagnose networking problems that affect performance with the Community Server.
About this task
- Delayed messages are caused by slow network performance. The messages may be one-to-one chats, group chats, and status updates of users.
- Lost messages can occur when network slowdowns delay the delivery of messages and they are sent after the intended recipient logs out.
- Failure to start a chat can occur when the request to start a chat times out on the recipient's end. The timeout is typically set to 30 seconds.