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IBM Domino 9.0.1
  • IBM® Domino® 9.0.1 Social Edition documentation
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  • Securing
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  1. Home
  2. Administering

    This documentation provides information about the administration tools for managing and monitoring IBM Domino® servers and databases.

  3. Monitoring

    This section describes how to use the tools and features that help you monitor a Domino® system.

  4. Tools for mail monitoring

    Domino® provides three tools that you can use to monitor mail. Message tracking allows you to track specific mail messages to determine if the intended recipients received them. Mail usage reports provide the information you need to resolve mail problems and improve the efficiency of your mail network. Mail probes test and gather statistics on mail routes.

  5. Setting up mail monitoring

    There are three steps to setting up mail monitoring.

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  • Administering

    This documentation provides information about the administration tools for managing and monitoring IBM Domino® servers and databases.

    • Administration tools

      Topics in this section describe the tools you can use to administer a Domino® server.

    • Monitoring

      This section describes how to use the tools and features that help you monitor a Domino® system.

      • Monitoring the Domino® system

        You can monitor system activity and platform use using one of three tools -- the Domino® Administrator, the Web Administrator, or the server console.

      • Server Health Monitor

        You can monitor and troubleshoot performance issues using a number of different tools.

      • Domino® domain monitoring (DDM)

        Domino® domain monitoring (DDM) provides one location in the Domino Administrator client that you can use to view the overall status of multiple servers across one or more domains, and then use the information provided by DDM to quickly resolve problems.

      • The Domino® SNMP Agent

        The Domino® SNMP Agent enhances the monitoring and control features of Domino by enabling third-party management stations, which use industry standard SNMP, to manage aspects of the Domino server.

      • Overview of server maintenance

        As a Domino® administrator, a major part of your job is maintaining each server that you administer.

      • Tools for mail monitoring

        Domino® provides three tools that you can use to monitor mail. Message tracking allows you to track specific mail messages to determine if the intended recipients received them. Mail usage reports provide the information you need to resolve mail problems and improve the efficiency of your mail network. Mail probes test and gather statistics on mail routes.

        • Setting up mail monitoring

          There are three steps to setting up mail monitoring.

        • Setting up the Reports database

          After you set up the Domino® MailTracker Store database, you can use the Reports database (REPORTS.NSF) to generate and store mail usage reports.

        • Controlling the Mail Tracking Collector

          After you enable message tracking on the server, the Mail Tracking Collector (MT Collector or MTC task) automatically creates the Domino® MailTracker Store database (MTSTORE.NSF) in the MTDATA subdirectory of the Domino data directory.

        • Configuring the server for message tracking

          This process allows you to customize the type of information you want to collect and store in the Domino® MailTracker Store database (MTSTORE.NSF). For example, you can exclude certain users' mail from being collected, or you can restrict messages from being tracked by message subject.

        • Tracking a mail message

          Use the Tracking Center tab to track the status of individual mail messages.

        • Generating a mail usage report

          If mail tracking is enabled on a server, the Mail Tracking Store database (MTSTORE.NSF) contains data about mail usage. You can generate a usage report of the data.

        • Viewing mail usage reports

          When Domino® saves a report, it stores the report data in the Reports database (REPORTS.NSF). Reports that are mailed, but not saved, are not added to the Reports database. You can use the Reports database to analyze server mail usage.

      • Monitoring directory assistance

        You can monitor directory assistance by using Show Xdir command to display information about all the directories a server uses for directory services. You can also view directory assistance statistics.

      • Monitoring database activity using Statlog

        Monitor database activity regularly. If database activity is high and users report performance problems, you can take a number of steps to improve performance.

      • Monitoring replication of a database

        If there are replicas of a database, you can use any of these methods to monitor replication daily.

      • Monitoring a cluster

        Domino® provides several ways to find out what is happening in a cluster and make adjustments to keep the cluster running smoothly and efficiently, so that no server is overloaded. You can monitor failover, workload balancing, and cluster replication to see how efficiently the cluster is running.

      • Monitoring slow or unresponsive servers with the Domino® Diagnostic Probe

        Use the Domino® Diagnostic Probe (DDP), a Java™ utility provided by IBM® Support, to monitor Domino 8.x and later servers that have been intermittently slow or unresponsive. The probe is a Java process (dbopen.jar) that runs in the background. The utility probes a specific Domino server over time by invoking database open transactions. If the probe detects a slow response, it will invoke Notes® System Diagnostic (NSD) to gather diagnostic data. This data is used by IBM Support to troubleshoot and determine the cause or causes of the performance degradation.

      • Monitoring quality of service

        Quality of Service, or QoS, is designed to react to the general operation of a Domino® server in order to keep that server functioning reliably and always available. If QoS detects that a server is not responding or hung, QoS probing can be configured to email an administrator about the problem and/or automatically terminate the server and restart it. QoS log information can also be useful for analysis by IBM® Support.

      • Understanding Quality of Service (QoS) behavior and logging

        This topic covers details of QoS including server and server controller behavior during kill events, failover trigger, and log file content.

    • Managing servers

      Manage Domino® servers by performing any of these tasks.

    • Managing databases

      Topics in this section describe how to set up and manage Domino® databases.

Setting up mail monitoring

There are three steps to setting up mail monitoring.

Before you begin

Read about the tools for mail monitoring.

Procedure

  1. Start mail tracking (the MTC task) on the server.
  2. Configure the server for message tracking.
  3. Set up the Reports database (REPORTS.NSF).
Related information
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