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Requiring approval for device access

HCL Traveler gives administrators the ability to require approval before a user's device can sync data.

In addition, the Administrator can specify a certain number of devices per user that can sync without approval. This function applies to all devices supported by HCL Traveler.

Administrator settings

Administrators can control the approval settings from a Domino® Policy document for HCL Traveler. To do so, navigate to Device Settings > Preferences > Device Access. The following settings are available:

  • Require approval for device access: Selecting this setting enables the feature. Once selected, all new devices will be able to register but not sync data with HCL Traveler until approved. Essentially the device will be in a locked state until approved by the administrator.
  • Number of devices to allow per user before approval is required: This setting allows the administrator to auto approve a given number of devices per user. The number refers to registered devices per user and is not time sensitive. For example, if set to 1, the first device to register for a user will not require approval. If the user already has a device registered, then any new devices that register will need approval to sync data. See the tell commands information below for information on how to remove a device from the database.
  • Addresses to notify when approval action is pending (optional): This allows an Administrator to be notified when an approval action is required. The notification includes the User ID, Device ID, Device Type, and date of registration. The notification list can include users, groups and Mail-In DBs. The registering user will always receive a notification when either a device registers and requires approval. The end user will again be notified when the Administrator approves or denies access for the device.

Approving or denying a device using tell commands

The following tell commands can be used to manage device approval.

  • tell traveler security approval approve <device> <user>
  • tell traveler security approval deny <device> <user>

Parent topic:Controlling access to HCL Traveler