Using HCL Domino Workspace Mail on an Apple device Frequently Asked Questions
Information on configuring and using HCL Domino Workspace Mail for iOS devices.
- What do I need to know about using HCL Domino Workspace Mail for Apple devices?
Get ready for mail that understands you, for less clutter and more clarity, for connecting you to the people who matter to you most. Designed for mobile devices and powered by HCL's analytics and advanced search, HCL Domino Workspace Mail works for you, not the other way around. - How do I install and configure HCL Domino Workspace Mail for Apple devices?
HCL Domino Workspace Mail is installed from the Apple iOS App Store. - How do I sync my HCL Domino Workspace Mail People with the iOS Contacts app?
The following FAQs provide some useful information about syncing your Mail People with the iOS native Contacts application. - How do I mark a mail that needs action?
When you receive a mail message that contains an action item, you can add it to a list of things that need to be completed, called Needs Action. You can also specify a date for when the action item needs to be completed, to further organize your work flow. - How do I track mail that's waiting for a response?
HCL Domino Workspace Mail lets you track responses from mail messages you've sent. You do this by marking the message as Waiting For. The mail then appears in a unique list in Mail so that you can easily keep track of whether or not you have received a response. - How do I set up mail notifications?
Use the Mail Notifications setting to choose when to receive notifications of new mail. - How do I see my calendar entries?
HCL Domino Workspace Mail for Apple devices lets you see and access all your upcoming calendar entries in a quick and visual way. - How do I manage conversations with more than one person?
HCL Domino Workspace Mail adds a graphical conversation style to mail messages that lets you keep all your mail threads organized and easily viewable within your inbox. - Where are my drafts and sent mail?
You can view your draft and sent mail with the HCL Domino Workspace Mail app. - How do I use folders to help organize my mail content?
Folders provide a lightweight way for you to manage your messages. - How do I share files and photos with HCL Domino Workspace Mail?
The ability to share files and photos has been temporarily disabled to conform with Apple guidelines. However, sharing will be re-enabled in HCL Domino Workspace Mail for iOS Devices in a future release. - How do I find who I'm looking for?
You can easily search for messages from specific contacts. - How do I use the Today widget?
The Today widget for HCL Domino Workspace Mail provides a whole range of information about your day in the iOS Today view. - How can I integrate my HCL Domino Workspace Mail People with iOS Call Identification (Caller ID)?
HCL Domino Workspace Mail has two features that provide Caller ID: Sync with Apple Contacts and an iOS Call Directory Extension. Before deciding which feature to enable, it is important to understand the iOS methodology for resolving Caller ID. - What's the difference between HCL Domino Workspace Mail Sync with Apple Contacts and the HCL Domino Workspace Mail Call Directory Extension?
Sync with Apple Contacts creates an HCL Domino Workspace Mail group in Apple Contacts while the Call Directory Extension is a separate data container. A key difference between Sync with Apple Contacts and the Call Directory Extension is that Call Directory Extension phone numbers and names are only visible to iOS and not visible to third party apps. -
How do I enable or disable the HCL Domino Workspace Mail Call Directory Extension?
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How do I improve mail performance?
Performance options are available to improve performance if you find that messages are slow to open or inbox scrolling is slow. - How do I setup Multi Factor Authentication on Apple Devices?
There are two ways to setup Multi-Factor Authentication on Apple iOS and iPadOS devices for use by HCL Domino Workspace Mail for iOS. - Working with S/MIME messages on HCL Domino Workspace Mail iOS
For information on working with S/MIME messages on iOS, see the following topics in this section. - Working with Domino Files on an Apple device
You can use HCL Domino Workspace Mail for iOS with HCL Domino Files to share links to files, open file links, and save attachments. If the Domino Files app is not installed on your device, you will be prompted to install the app from the Apple App Store.