Failed to return to library when the Back to Library button is clicked in HCL Connections™ Docs

Troubleshoot the problem that users are unable to return to the community library by clicking the Back to Library button in HCL Docs.

Problem

In a community library, edit a document in HCL Docs. When the Back to Library button is clicked, an error page is displayed. If IBM Content Navigator (ICN) is installed in the environment, clicking the Back to Library button will go to ICN instead of the library.

Cause

The property TeamspaceURL, FNCSDocumentURL, FNCSDraftURL is missing from the CMIS extensions for the document.

Resolving the problem

  1. On the server where FNCMIS is installed, locate the folder ${WAS_ROOT}\profiles\AppSrv01\installedApps\${CellName}\navigator.ear\fncmis.war\WEB-INF\classes and find the cmis.properties file. Add or revise the following properties: 
    enableTeamspaceAwareness=true
    Note: Make sure the following properties are set:
    cmisURI=http://${CMIS_SERVER}:${CMIS_PORT}
    Where
    • ${CMIS_SERVER} is the server name of the FNCMIS service. Usually it is the IHS.
    • ${CMIS_PORT} is the port of FNCMIS server. It could be ignored if ${CMIS_SERVER} is an IHS server.
  2. Repeat step 1 for all nodes.
  3. Restart the cluster of FNCMIS.