Troubleshooting Watson Content Hub | HCL Digital Experience
The troubleshooting information is useful for planning and implementing your Watson Content Hub integration.
Limitation: Mismatch in language support
The Asset Picker on Watson Content Hub picks up the language from the browser. It does not acknowledge the user preferred language in portal. Asset Picker on Watson Content Hub supports only group 1 languages. Portal supports more language groups. Therefore, a mismatch of languages exists when the browser is using one and the user has a different preferred language set in portal. Also, the Asset Picker on Watson Content Hub does not currently support right-to-left languages.
Problem: A non-administrative user tries to select an asset and receives message EJQHT0006E
Unsupported profile after uninstalling HCL Digital Experience
- Log on to HCL Digital Experience.
- Turn on Edit Mode from the action bar. Site Manager opens automatically.
- Locate the page with the unsupported profile.
- Click your page template in the Site Manager and click the icon. Click Open Page Settings.
- Click Edit Page Properties.
- Click the Advanced tab.
- In the Theme Settings section, select a different profile for your page.
- Save your changes.
Enable log tracing for Watson Content Hub integration
com.ibm.workplace.dch.integ.*=all;
com.ibm.mm.proxy.*=all:com.ibm.wps.proxy.*=all:com.ibm.mashups.proxy.*=all:com.ibm.wps.outbound.*=all:com.ibm.portal.auth.tai.*=finest:com.ibm.mm.proxy.connection.filter.endpoint.*=all:com.ibm.mashups.outbound.*=all:com.ibm.mm.connection.filter.endpoint.*=all
com.ibm.wps.sso.credentialvault.*=all:
com.ibm.wps.command.credentialvault.*=all:
com.ibm.wps.portletservice.credentialvault.*=all:
com.ibm.wps.services.credentialvault.*=all:
com.ibm.portal.portlet.service.credentialvault.*=all
The information is logged to the trace.log, SystemOut.log, and browser logs files.