CRFCN0473E File read error
Explanation
Permission to read and write the customization file is required
System action
An Error Dialog box with the error ID and the message is
displayed
User response
- Verify that the customization file located in C:\ProgramData\HCL\HOTUI\customization has read and write privileges.
- Verify that the configuration directory is present in the C:\ProgramData\HCL\HOTUI\configuration.