Installing Cognos® Business Intelligence

IBM® Cognos® Business Intelligence collects, manages, and displays statistical information for the Metrics application in HCL Connections. Installing Cognos® Business Intelligence involves installing IBM® WebSphere® Application Server Network Deployment, plus a database client, in addition to the Cognos® components.

Before you begin

This documentation assumes that you are deploying Cognos® Business Intelligence before you install HCL Connections. If you choose to deploy Cognos® later, you can ignore any Cognos-related validation errors during the Connections installation process and then return to this section later for instructions on deploying the Cognos® components. Even if you are not deploying Cognos® now, you can create the raw Metrics database and install the Metrics application so that Connections can immediately begin capturing event data for later use.

Note: If you deploy IBM® Cognos® Transformer on a non-Windows system and connect to the data in Microsoft™ SQL Server database, you must install the ODBC driver of "Process DataDirect Connect for ODBC". It is the only driver that IBM® Cognos® supports for such a configuration. The driver is not free so if you want to avoid the cost for the licensed driver, you need to install Transformer on a Windows™ system. You have two options:
  • To install both Cognos® Business Intelligence and Transformer on the Windows™ system
  • To leave Cognos® Business Intelligence on a non-Windows system and install Transformer on Windows™. Refer to the technote for detailed information:

About this task

HCL Connections requires a customized version of Cognos® Business Intelligence, which is installed using the provided script. You cannot use previously deployed Cognos® Business Intelligence components with the Metrics application. For best performance, use a separate computer for the customized version of Cognos® Business Intelligence.

To install the Cognos® Business Intelligence and its supporting software, complete these tasks: