Configuring HCL Domino® for email notification replies

Configure HCL Domino® 8.5.2 to direct email notification replies to a dedicated mailbox.

Before you begin

Install and configure a HCL Domino® 8.5.2 Messaging Server. See the HCL Domino® Messaging Server documentation.

About this task

The steps in this topic are required to configure Forums so that users can reply to forum topics by email. When a reply is added to a forum topic, an email is sent to followers of that forum and that topic. Users receiving that email can respond by email. The content of that response is added as a new reply in the forum, after the original.

A mail server uses a rule or trigger to direct reply emails to a mailbox dedicated for this purpose. The HCL Connections server uses a WebSphere® Application Server mail session to process this mailbox periodically, adding content to the forums. This topic documents how to configure a Domino® server to direct reply emails to a dedicated mailbox.

Procedure

Open the Domino® server and click the Domain tab.
Expand Messaging in the navigator, and then click Configuration.
Select the messaging server and click Edit Configuration.
Click the Router/SMTP tab, then the Restrictions and Controls tab, and then the Rules tab.
Click New Rule and create a rule that moves emails containing lcreplyto_ in the To field to the mailbox, for example:
```
When To contains lcreplyto_ move to Database mail\mailin.nsf
```
Where mail\mailin.nsf is the location and name of your dedicated email reply mailbox.
Domino® moves the emails to the Sent view instead of the Inbox of the mail database. Create a Notes® agent to move the emails from the Sent view to the Inbox.
1. Open the mail server in Notes®.
2. In the People & Groups tab, expand PeoplebyOrganization.
3. Edit the account of the user used to direct reply mail.
4. Click Open Mail File.
5. Select the View > Agents menu item.
6. Click New Agent.
7. Add the following Lotusscript to the agent:
  Note: The following script is only an example to be used for reference, and you will need to change or adjust the script based on your actual environment.
```
Sub Initialize
    
    Dim session As New NotesSession
    Dim db As NotesDatabase
    Dim view As NotesView
    Dim doc As NotesDocument
    
    Set db = session.CurrentDatabase
    Set view = db.getView("$Sent")
    
    Set doc = view.GetFirstDocument()
    While Not(doc Is Nothing)
        Call doc.PutInFolder("$inbox")
        Set doc = view.GetNextDocument(doc)
    Wend
    
    
End Sub
```
8. Open the agent properties:
  - In the Options section select Shared.
  - In the Runtime section select On schedule, and then select More than once a day.
  - In the Target field select All new & modified documents.
  - Set a schedule, for example have it run every 5 minutes, all day.
9. Before running the script ensure you have adequate permissions to run it.