Defect HC-13366
Synonyms and Replacements are not working as expected
Software
Customer case | Applies to | Corrected in |
---|---|---|
CS0258641 | V.9.1.6.0 | 9.1.8.1 |
Observed behavior
When synonyms are setup that coincide with category names, the search results might be incomplete.
Expected behavior
When synonyms are supplied, the same results should be returned as if both terms were used in the search.
Resolution
The code was corrected to ensure that the result set from the Search operation properly considers synonyms when there is also a precise match.