Defect HC-18886
OrderCreateNotify email is missing data from the order when CSR places order on behalf of shopper
Software
Customer case | Applies to | Corrected in |
---|---|---|
CS0311578 | V9.1 | 9.1.11.0 |
Observed behavior
When orders are created, an order notification email is sent to the shopper. Some order data is missing when the CSR places the order on behalf of the shopper.
Expected behavior
All appropriate order data should be included in the order creation notification email, regardless of who participates in the order creation.
Resolution
During remote jsp invocation, the cookies passed from the transaction server did not account for cases where "on behalf" sessions were involved. Code was update to add callerId and forUser to cookie.