Order and order item states
An order passes various states (sometimes referred to as status) from the time it is created until it is closed or canceled. The state of order items within an order might not match the order states. For example, in a single order, some order items could be in state C and some order items could be in status R.
State | Value | Description |
---|---|---|
A | Payment authorization requires review | ORDER_PAYMENT_AUTH_REVIEW(A) Payment authorization has encountered an unusual circumstance, such as an address verification warning. The payment authorization must be reviewed and accepted, or the order must be canceled, using the Order Management user interface. If the authorization is accepted, then the user interface changes the order status to 'B' or 'C' as appropriate. Status A is also supported for previous versions. |
B | Backordered | ORDER_BACKORDERED(B) Some orderitems for the order are backordered. (inventorystatus=BO). |
C | Payment authorization complete | ORDER_COMPLETE(C) Payment authorization has been completed. All order items are allocated from existing inventory. |
D | Deposited | ORDER_DEPOSIT(D) Payment has been captured. |
E | CSR Edit | ORDER_EDIT(E) A Customer Service Representative is working with the order. |
F | Ready for remote fulfillment | ORDER_READY_FOR_REMOTE_FULFILLMENT(F) The order is ready to be sent to a remote system for fulfillment. This status is used by the MQAdapter feature. |
G | Pending remote fulfillment | ORDER_PENDING_REMOTE_FULFILLMENT(G) The order has been sent to a remote system for fulfillment. This status is used by the MQAdapter feature. |
H | Error in remote fulfillment | ORDER_ERROR_REMOTE_FULFILLMENT_FAILED(H) This status is associated with these conditions: (1) An order has been submitted for transfer and the distributor responded with a failed transfer confirmation. The failure might be due to an invalid user ID or password. The error code for the transfer is stored in the ORDSTAT table OSCODE column and the error status message is in the ORDSTAT table OSCMT column. (2) An empty quotation order arrived due to quotation failure. |
I | Submitted | ORDER_SUBMITTED(I) This status is associated with a standing order or an order quotation. The order is copied to a new order and then submitted for processing. ( Note: a "standing order" is actually a scheduled order awaiting scheduler to pick it up for processing.) |
J | Trashcan | ORDER_OR_REQUISITIONLIST_TRASHED The deleted order item is moved to the trashcan. |
L | No inventory | ORDER_INV_UPDATE_FAILED(L) For one or more order items, no inventory is available. |
M | Either a part or the total amount is approved. | ORDER_AUTH_ALLOWED(M) The order is submitted. |
N | Approval denied | ORDER_DENIED(N) The CheckOrderApproval task command indicated that approval has been denied for some order items. |
P | Pending Order | ORDER_PENDING(P) The order is in the shopping cart. The customer can modify the order. |
Q | Quick order profile | EC_ORDER_PROFILE(Q) The order holds default order information that can be copied to quickly create new orders. |
R | Released | ORDER_RELEASED(R) Some order items have been released for fulfillment. This status is also supported for previous versions. |
S | Shipped | ORDER_SHIPPED(S) All order items have been manifested. |
T | Temporary | TEMPORARY(T) This status is used by the Order Management user interface to temporarily back up an order. |
W | Pending approval | ORDER_WAITING_APPROVAL(W) The CheckOrderApproval task command indicated that not all OrderItems are approved. |
X | Canceled | ORDER_CANCELED(X) The order has been canceled. |
Y | Private requisition list | PRIVATE_REQUISITION_LIST(Y) The order is a private requisition list. |
Z | Shareable requisition list | SHAREABLE_REQUISTION_LIST(Z) The order is a shareable requisition list. |
NEW | Quote is new | QUOTE_NEW(NEW) The quote has been started, but has not yet been completed. |
RDY | Quote is ready | QUOTE_READY(RDY) The quote has been completed, and has not yet expired. |
CAN | Quote is cancelled | QUOTE_CANCELED(CAN) The quote has been cancelled or has expired. |