Add MDM servers and plugin

Read this topic to learn how to install additional MDM services such as Windows, Apple, Android and to configure the identity service.

Before you begin

Before installing additional MDM services:

  • Always upgrade your existing MDM server to the latest version first.
    Note:
    • The WebUI for BigFix MCM is designed to deploy components compatible with the latest MDM server version. Attempting to add a newer MDM service to an older MDM version may lead to installation failures.
    • The WebUI installs the latest MDM components by default and doesn’t support version downgrades.

About this task

For MDM servers that do not have all the three MDM components installed (Windows, Apple, or Android), you can add the missing component. For example, a Windows MDM server can use this work flow to add Apple MDM and/or Android MDM server capabilities and vice versa.

Procedure

  1. From the WebUI main page, select Apps > MCM.
  2. On the Modern Client Management page, click Admin.
  3. On the Admin page, select MDM Servers > Add . The following page appears:
    Additional servers and plugins
  4. For Target Devices for Server, click Select to select an MDM server on which you want to install additional MDM service.
  5. For Target Devices for Plugin, click Select to select an MDM server on which you want to install additional MDM Plugin.
  6. Server Install Type: Select the Operating System
    • Windows
      WNS Credentials: This field appears when you select Windows as the operating system. Click Upload File and browse through the file location to select the wnscredentials.json file.
      Tip: For more information on how to generate wnscredentials.json file, see Generating WNS credentials.
    • Apple
      • Apple Push Certificate and Key Content:
        • Apple Push Key password: Enter the Apple Push key password.
        • Apple Push Certificate: Click Upload File and browse through the file location to select the Push PEM file.
        • Apple Push Key: Click Upload File and browse through the file location to select the Push key file. For information on how to obtain an Apple Push Certificate for your MDM Server, see Generating APNs certificate.
      • User Agreement for Mac MDM Enrollment: This is optional. Enter welcome message text for an end user agreement. The message entered here is displayed to the end users to accept to proceed with enrollment of Apple devices through the enrollment process. This allows the organization to notify or warn device users of the terms of enrolling their devices. This message can include, for example, a warning about allowing remote management of the device or helpdesk contact information.
    • Android
      • Android Server Admin Credentials:
        • Android Server Admin Username: Enter the user name
        • Android Server Admin Password: Enter the password
  7. Pre-requisite System Check: Click Run Prerequisite Scan to scan the MDM target device and verify that all prerequisites are installed or configured. Review the scan results and ensure success before proceeding with the install parameters.
    Note: If the scan detects any issues, refer to Prerequisite & Connectivity Scan for more information to resolve the issues.

Results

On top of the existing capabilities of the targeted MDM server, the capabilities of the selected operating system are added.