The BigFix Inventory development team is open to any kind of feedback that can help improve our
application and better tailor it to your needs. You can leave your comments or ask questions
through several channels.
- Forum
- Use for: quick problem solving
- If you are not necessarily looking to give us feedback, but rather
need a quick solution to your problem, visit our forum and check whether
we already helped in a similar situation. If you cannot find a solution,
describe the problem and get help from other experienced users or
our team, which constantly monitors the submitted posts. This is not
an official, but a very quick way to get support.
- Service Request (PMR)
- Use for: defects and problems, official support channel
- Service Requests, or PMRs, are an official way of communicating
with our support teams. Day and night, in Americas, Europe, or Asia,
there is always someone who will find a solution to your problem,
regardless of how complicated it may seem.
- RFE
- Use for: ideas for enhancements and new functions
- RFE, or Request for Enhancement, is a way to submit an idea for
a new function in BigFix Inventory.
