Device Document

Click a device name to get the information related to that device including its properties, status, relevant content, deployment status, history, and much more. Drill further into device details by using the associated views.

As a BigFix Operator, you can view the Device document. Device document provides information gathered from various sources.

Note: To improve performance, property values are truncated to the first 5000 characters.
The following image shows the device document page of a correlated device.Correlated device document

Icons and representations

The icons next to the device name indicates the various representation that the device is associated with. To navigate to view the specific properties of a specific representation, click the appropriate icon next to the device name.
  • Correlated devices: The icon represents that the device is correlated. For correlated devices, you can:
    • view general properties of the device
    • drill down into details of various representations such as BigFix, Cloud, MDM.
  • MDM and Cloud devices: For these devices, additional sections are automatically displayed with the default set of properties associated with the representations. You cannot remove these default sections, as they include relevant devices information.Default properties

Document views

The tabs in the device document page displays different views as follows:
  • Device Information – Displays general information of the device.
  • Custom – Displays custom content relevant to this device.
  • Deployments – Deployment history for this device.
  • Patches – Patches relevant to this device.
    Note: The tab shows only patches coming from the sites managed in the Patch List; other patches can be reached from the Content menu.
  • Software – Software relevant to this device.
Important: An operator’s permission settings govern the views that are displayed. For example, an operator without access to custom content cannot see the Custom view.

Customize the layout of the device document page

The default view displays property groups under Property Index and the set of properties in the Device properties box.Device properties

In the correlated view of the device document, you can customize the display of Property Index and Device properties through Manage property group or Add/Remove properties.

Customize device document

The changes are applied throughout all the devices, regardless of their type of associations.

Manage properties group
Click this link to modify the default properties groups displayed under Property Index. You can add as many property groups as you wish. The added property groups are appended to the Property Index box. You can expand or collapse Property Index to view the side navigation. If you click on a property group, it automatically scrolls to bring up that property group in focus.
  • Add a property group: To add a property group, click the Manage property group link, select the checkbox next to a property group, and click OK.Manage properties group
  • Remove a property group: To remove a property group, click on the X at the top right of that box and click OK for confirmation.Property group
Add/Remove Properties
Click this link to display the list of available properties and select or deselect the ones that you want to add or remove in the device properties view. From here, you can also add or remove custom properties. If you want to go back to default display, click Restore default properties. Upon confirmation, the default view is reset.

Trigger actions

From the device document page, you can trigger actions that are relevant to the device. When you click the action buttons, they display the options based on the type of the device and the permissions of the user. For example, for a cloud device that is not subscribed to MDM, you cannot see “Deploy MDM Action” in the dropdown.

  • Deploy: Click the Deploy button to deploy custom content, patch, profile, software, or MDM action.
  • Administration: Click the Install button to send refresh, remove device, or install the agent. If you click the "Remove device" option, you can permanently delete the selected computers by clicking "OK".
    Note: "Remove device" option from the UI performs a soft delete. When the "Client Removal Tool" runs, it will permanently delete the computer from the database. During that time, if the deleted device reports again then the related entry will be restored in the "Device view".Device document
  • Configuration: Click the Configure button to issue a query, send a file, or send a message to this device.
Important: When you trigger an action from the correlated view of the device document page, it is targeted to the correlated devices, and it will be up to the correlation engine to dispatch the action to the appropriate representation.

Activities

The Activities section of the device document page provides the links for critical vulnerabilities and failed deployments applicable for the device. Clicking on the links takes you to the pre-filtered list of relevant patches or deployments.

  • Critical Vulnerabilities – Brings you to the Patches tab pre-filtered by critical and applicable to this device.
  • Failed Deployments – Brings you to the Deployments tab pre-filtered by deployment status.

Device Summary

The Device Summary section of the device documents provides a recap of the most relevant properties related to the device.
Correlated devices
If the device is correlated it displays the following informationCorrelated device summary
  • Correlation ID
  • OS
  • Device Properties section which you can expand or collapse that provides the following details:
    • A fixed set of properties that are useful to be kept in the summary
  • Cloud or MDM section (named after the specific source, AWS, MDM etc.)
    • The same fixed list of properties as the master representation, filled in with values reported by the specific representation

    For example, Lock property displays the value Yes for the master representation and No for the secondary representation.

Non-correlated devices
If the device is not correlated, the Device Summary section displays the device ID, OS, and Device Properties.