BigFix Application Control: User Personas and Roles
Application Control defines four user personas — Security Administrator, IT Administrator, SOC Analyst, and End User — each with distinct responsibilities for authoring policies, deploying them to endpoints, monitoring enforcement events, and managing application exceptions within a BigFix-managed enterprise environment.
Each persona is defined with its responsibilities and interactions within the system,
providing clarity on user roles in managing and utilizing BigFix Application Control.
- Security Administrator
- Defines security posture, creates allow/block policies, ensures compliance.
- IT Administrator:
- Deploys policies to endpoints, manages agent health, handles first-level support.
- SOC Analyst:
- Monitors blocked events and investigates potential threats via dashboards.
- End User:
- Uses the solution with clear block messages and simple exception requests.